Nordstrom reviews

3.5

56% would recommend to a friend

(25,090 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
2.0
Mar 31, 2010
Recommend
CEO approval
Business Outlook

Pros

Free business cards. Blake Nordstrom actually stars in all of the company videos.

Cons

If you're good at selling, you'll make more, but if no one is coming into your department, and you're commission only, you're basically there for free, wasting your life away. In this case, your sales per hour goes down as well. Beware of catty co-workers. If you're new, you'll find that the ones in YOUR department are hostile and overly defensive. They constantly nitpick at your work, gather up all your mistakes and then brood with other employees. Other Nordstrom employees who are not in your department will obviously be nicer, since you most likely will not be interfering with their sales. Your department co-workers will not understand if you've never worked in retail or on commission before, they will expect you to do everything right, and if you don't, be ready for the backlash and gossip! The employee discount is actually a measly 20%, which if you really think about it, is like tax-free with 10% off, depending on what state you live in. This can be inconsiderate, especially if your manager illegally forces you to purchase and rep your department's merchandise. Some managers require their employees to wear 1-2 items from their department during every shift. Also, they tend to have copious amounts of irrelevant staff meetings. They will waste time and money arranging two hours of music, snacks and information that your managers could've told you at the beginning of your shift in less than 15 minutes. If you live far away from your Nordstrom, make sure you let your manager know that it is terribly inconvenient for you to attend an 8am meeting until 10am and then return for a five hour shift from 4-Close.

3.0
Mar 31, 2010

An Okay Job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

25% discount Top sellers get 30% Management gives a daily run down of the overall stores performance every morning Flexible hours Commission based or base salary whichever is higher

Cons

Slow customer traffic Required to dedicate too much time to a single customer No return policy which allows customers to do whatever they want

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Glassdoor has 26,177 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.