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      Nordstrom

      Engaged Employer

      Nordstrom reviews

      3.5

      56% would recommend to a friend

      (25,087 total reviews)

      Erik B. Nordstrom and Peter E. Nordstrom

      70% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,087 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      25K reviews
      3.0
      Apr 13, 2011

      Overall good

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discount discount discounts! Sense of community and most departments were open to conducting informational interviews for lateral career growth. Open door policy definitely exists.The majority of corporate departments were easy going. Inverted Pyramid structure is GREAT! Monthly sales recognition meetings are amazing for instilling comraderie and company togetherness. Employee shopping benefits - sales, events, trunk shows. Ongoing employee recognition was great.

      Cons

      None of the above "pros" apply to the following: One vp was quick to overly criticize the small things, while neglecting to give praise or recognition for positive results. I witnessed one employee slowly deteriorate and lose all confidence in their ability to do their daily work. Corporate director played favorites, and it was obvious. Made inaccurate judgement accusations relating to diveristy, resulting in unfair treatment througout their tenure. Majority of paycheck goes towards purchases- hard to save.

      5.0
      Apr 5, 2011

      Great experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      people, pay, discount, product, managers

      Cons

      people, customers, registers, schedule, food options

      4.0
      Apr 4, 2011

      Proud to have worked here but very sad to be "reduced" (laid off).

      Customer service/cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      rack division - sales are non-commission so that is perfect to start a career in retail. Great reputation and very financially stable. Very positive environment from managers down. Nordstrom Credit card sign-up incentives - $5 for each card that is successfully processed. Register funtions are touch screen. Returns/defectives can be ticketed/tagged from the register. Transactions and items can be voided/deleted even after pressing Total so don't need to redo transaction or call a manager. Transactions can be suspended and resumed very easily. Customers in line directed to a cashier by using colored flags instead of yelling - flags were fun. Hours and schedules were very good and flexible. Lots of free food. Employees get 20% Discount and can be added to sale prices. Customers are very nice and spend a lot. Did not have any customer issues - that is rare in retail. Nordstrom promotes from within so there are very loyal and happy employees - lots of career advancement and manager training programs. Direct TV in break room and lots of other excellent amenities.

      Cons

      Cashier position is very low stress and can be very very BORING when it is slow. This job is not for someone who needs intellectual stimulation and variety of work. Can be very frustrating to just stand in one area for 8 hours so it is not good for someone who likes to be more mobile. If you are not good at signing up credit cards your hours get cut without warning and then you are 'reduced' after your 45 day review.

      Viewing 24982 - 24984 of 25,087 Reviews
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      ReviewsNordstrom reviews

      Glassdoor has 26,174 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.