North reviews

3.9

75% would recommend to a friend

(390 total reviews)
avatar

Marc Gardner

82% approve of CEO

74% positive business outlook

North has an employee rating of 3.9 out of 5 stars, based on 390 company reviews on Glassdoor which indicates that most employees have a good working experience there. The North employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

390 reviews
5.0
Jul 16, 2024

Great benefits, great people

Recommend
CEO approval
Business Outlook

Pros

Great people, great benefits, great pay and bonus, working remote is a blessing. Lots of the staff have been here for years

Cons

Lots of systems, sometimes hard to collaborate with other departments

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North Response
1y
GREAT BENEFITS, GREAT PEOPLE...what a wonderful tag line to your positive review! Thank you so much for taking time out of your busy day to leave us this feedback. As a manager of partner support we KNOW how busy your world can be! We agree that remote work at NAB is a huge positive - in fact its the #1 pro comment we receive. We also know, as you have experienced, that remote work makes it more difficult to collaborate with other departments which is why we continuously look for ways to communicate internally (town halls, news letters, Wellness Wednesdays, etc.) with our team members. Thank you again for taking time to leave us this feedback, we appreciate you and your positive review!
4.0
Jul 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay; Work life balance; benefits

Cons

Lack of communication between teams.

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North Response
1y
We appreciate your four-star rating and we are especially excited to see your pros include compensation, work life balance and benefits...all areas of focus for us at NAB. We know that our culture is focused on innovative technology and getting to market quickly to meet the needs of our merchants. Admittedly we expect a lot from our valued team members and in support of our expectations we do all we can to address the compensation, benefits and perks - like work style flexibility, remote or hybrid work, unlimited PTO, multiple mental health support options, etc. We appreciate your feedback on the lack of communication between teams. We understand that when teams are moving fast to innovate and support our merchants sometimes communication suffers which is why we continue to train and develop our people leaders with our Foundations of Leadership program as well as all team members with our P.I.T. (Process Improvement Taskforce) Crew training programs - both of which emphasize consistent, data driven communications across the enterprise. We will continue looking for ways to improve communication and welcome your feedback on solutions if you ever wish to reach out to me personally. Thank you again for taking the time to leave this review, we appreciate it.
3.0
Jun 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Fun people to work with

Cons

Not a ton of job security. Constantly looking to save a few dollars

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North Response
2y
Thank you for taking time to share this review of what sounds like your first job, how exciting! We are happy that your first experience in the workplace was positive and you enjoyed the people you worked with on the Risk Team. Our Enterprise Risk Team plays a critical role in our business growth strategy and continues to grow and evolve within NAB. I was a bit confused by your Con statement that we are constantly looking to save money...given our risk team is always looking to save our merchants and company money, that seems like a Pro to us, but perhaps there is more to your feedback? If so, we always welcome direct feedback and I encourage you to reach out to our People Operations team at any time. Thank you again.
Viewing 229 - 231 of 390 Reviews

Glassdoor has 420 North reviews submitted anonymously by North employees. Read employee reviews and ratings on Glassdoor to decide if North is right for you.