North reviews

We are so grateful for the time you took to write this positive and balanced review. We were excited to read your pro's, and while our culture of "continuous improvement" keeps us focused on always trying to improve upon our culture and leadership (the two main things that impact team member engagement), we are happy to see that the improvements we have made so far have had a positive impact on you. Thank you for sharing and for the positive feedback! I also want to address your con's and your related Advice to Management. Over the past three years it feels like dealing with the rapidly changing compensation landscape was similar to playing a game of "whack-a-mole" - you have one hammer so you are busy hammering the next mole that pops up just to stay in the game! That is not the most effective way to manage compensation nor is it sustainable. I am pleased to share that we have a leader on our PO Team focused on strategically and effectively managing our "Total Rewards" - everything from compensation to benefits to wellness. These are critically important, big cost items and we need to have a laser focus on doing this right. Its important to us to pay fairly and also recognize and reward high performance with additional incentives. Look for more information on this in the coming months and I encourage you to join a team member focus group on this topic...we value your point of view! Thank you again for your feedback, we truly appreciate it.

Thank you for taking time to share your feedback with us. Since we are in the middle of open enrollment for our 2023 benefits program, it was rewarding to see you list our benefits package as a pro! We have taken steps in the past few years to increase our offerings - Zen Spend Lifestyle Account, Flexible PTO, increased mental health support, etc. - in ways that our team members told us are most important to themselves and those they love and support. Unfortunately, I don't have enough information to comment on your cons, but encourage you to reach out to me personally to discuss further, it would be my pleasure. Thank you.