Northern Trust reviews

3.6

67% would recommend to a friend

(6,450 total reviews)
avatar

Michael OGrady

80% approve of CEO

61% positive business outlook

Northern Trust has an employee rating of 3.6 out of 5 stars, based on 6,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Northern Trust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Feb 28, 2019

TOXIC environment

Recommend
CEO approval
Business Outlook

Pros

Benefits are good but nothing else.

Cons

Culture & management is terrible. So many toxic employees who are looked at as *star* employees and get a pass from management to do whatever they want. A specific senior analyst on my team bullies everyone else and always creates tension by acting passive aggressive. Management will not do anything about it even though there has been many complaints. Management only cares about metrics and does not listen. One on one meetings are pointless. I cannot wait to leave, so much turnover recently as well. At first I thought the culture & management here was great.....what a joke.

1.0
Jun 18, 2013
Recommend
CEO approval
Business Outlook

Pros

If all you want to do is dress up nice and brown-nose, you can probably cruise for years here. Could be a decent start for a young grad for a couple years.

Cons

Where do I start... passive-aggressive culture, in-bred, rewards conformance, not performance. In 26 years of banking, working at a number of large institutions, I have never experienced such a horrible culture like that at Northern Trust. At senior levels, it is brutally political, usually for no good reason. Northern Trust = Hunger Games

2.0
Jul 16, 2018

Land Before Time

Recommend
CEO approval
Business Outlook

Pros

Decent benefits such as time-off and 401k, on par with other banks most departments easy work-life balance some departments have flex work, wfh 3 days etc. (some, not all) mostly nice co-workers, not super high stress some on-site daycare and other family-friendly privileges some in-house training somewhat respected investment house/brand not a shady bank like Wells or BofA, ethical at least decent maternity/paternity leave (on par with other banks)

Cons

below average pay and bonuses (well known) ancient tech, 10 years behind industry ancient work-force, dont bother here if you're young Hedge Fund Services team a mess (avoid this department) Tech a mess, fired CTO recently Risk Management dept is a meat grinder, people crying into conference phones to their families late at night (this actually happened) no growth opportunity, replaced CEO recently due to profitability problems dying and boring industry (custodial banking) 3rd place in 3 horse race (BNY & State Street ahead of Northern) useless HR, just watches talent walk out the door mainly due to bad managers stressful risk management, under-staffed, under-managed close to zero tuition reimbursement more and more jobs going outside of Chicago HQ (Arizona, Phillipines, India, etc.) Significant % work-force outside Chicago, barely a Chicago bank anymore really

Viewing 4 - 6 of 6,450 Reviews

Glassdoor has 6,921 Northern Trust reviews submitted anonymously by Northern Trust employees. Read employee reviews and ratings on Glassdoor to decide if Northern Trust is right for you.