Northern Trust reviews

3.6

67% would recommend to a friend

(6,450 total reviews)
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Michael OGrady

80% approve of CEO

61% positive business outlook

Northern Trust has an employee rating of 3.6 out of 5 stars, based on 6,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Northern Trust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Jul 24, 2014
Recommend
CEO approval
Business Outlook

Pros

- 4 weeks of vacation

Cons

- Accountants are pushed to a building on the South side of the Loop and are not in banking buildings. Not a "One" group feel. - Cheap on pay with it's "Partners" - well below industry standards - VPs are removed from the work their staff and seniors are performing and unrealistic about time lines internal due dates. - Salaried individuals are not given any recognition when overtime is put in and it's excessive during busy periods. - VPs unable to think outside the box and do not meet industry standard practices - Lack of a sense of teaming due to the VP frowning on communication- people do not talk to each other even though they are working in the same group and on the same project people. - Company Policies are not followed in each department and apply to ONLY certain. - Unreasonable expectations and lack of resources creates unnecessary overtime for all - Redundancy in the work to create job security as I quote direct from the VP - Lack of effective work-life balance despite the fact that Northern says they promote the issue. - Cheap budget meaning the resources you do have are inefficient and dated for tax return preparation and tax research. - Preferential treatment provided to certain individuals who have been with the department longer. -Expectations that if you are the new person you are given the shaft when it comes to office coverage and pto during holidays and during non-busy season. - Honesty in this department is not a given. - Professionalism is not a priority within the group I was in and really was almost embarrassing to clients. -Low budget so raises are not within industry standards and limit earning potential. This also translates into no holiday parties or company outings. - Lack of communication from top down approach - ie 400 people will be let go in 2014 and 2015 was announced in Crain's Mag before even being communicating it to their own employees. Overall the group I worked in I felt was less than acceptable when it came to professionalism which really in the end created a hostile working environment. I would say that anyone considering working for this company take a serious look elsewhere before signing any employment contract with them.

2.0
Sep 8, 2021

Stay Away!

Recommend
CEO approval
Business Outlook

Pros

They still offer a pension. That is about it.

Cons

Stay away from HFS. Very poorly managed. Focused on revenue growth and not on servicing the client. Poor investment in technology, falling behind to other competitors and are trying to play catch up. No respect for the work force. The culture is toxic, and lots of the seasoned people there are rude and have attitudes and are not willing to help. They just had a round of cuts, only to have management send out an email about their expensive workout equipment while people were left scrambling looking for another job. Completely tone def. All this was done to save costs not realizing the optics for the rest of the group which is already understaffed. Now they have tons of turnover and are posting all over linked in that they are hiring…with enthusiasm. Don’t be fooled. This is a very toxic workplace. You have been warned. Expectations will be similar to hedge fund, pay will be far less. They brag about internal mobility, which is non existent. During one of my interviews over Zoom, the COO was on her phone texting. Completely unprofessional. They also brag about D&I yet, when I reached out to the D&I group with suggestions on how to help the community around the Chicago area, it fell on deaf ears. Look past the fake enthusiasm on LinkedIn. It’s all a front.

2.0
Jun 6, 2021

Do two years then leave

Recommend
CEO approval
Business Outlook

Pros

-Heart of downtown -Job Security -Easy banking hours -There are some talented people you can connect with - Brand recognition -Great for someone fresh out of college. -You cant realistically be fired

Cons

Kiss up Kickdown Culture Growth Opportunities are virtually non existent Pay is below industry average Top performers receive all of the work and none of the rewards Bonuses are flat (I.E not tied to performance). Everyone gets roughly the same bonus target regardless of input. Job growth is almost exclusively dictated by tenure. Older managers that have been grandfathered in may not actually have superb skills. (Example: a Senior Consultant once asked an analyst how to make a cell negative in excel.) Conservative culture has draining office politics All work is being moved to Tempe and India. There was more hiring and growth in India officially then in the U.S. for the past few years. This emphasis on cost cutting has made retaining decent talent impossible causing an attrition rate of roughly 33% yearly for the team. This has furthered a lack of social cohesion as most management doesn't even attempt to retain its workforce because they expect everyone to leave.

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