Does Northwest Administrators pay their employees well?

According to anonymously submitted Glassdoor reviews, Northwest Administrators employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Northwest Administrators. This rating has decreased by 21% over the last 12 months.

How satisfied are employees working at Northwest Administrators?

22% of Northwest Administrators employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Northwest Administrators 2.3 out of 5 for work life balance, 1.7 for culture and values and 1.9 for career opportunities.

What are the top reviewed jobs at Northwest Administrators?

Payroll Compliance Auditor (21) , Payroll Auditor (14) , Auditor (11) , Accounting Clerk (10) , Pension Processor (8) , Compliance Auditor (6) , Manager (6) , Data Maintenance Clerk (5) , Phone Clerk (5) , Claims Processor (4) , Pension Claims Processor (4) , Supervisor (4) , Administrative Assistant (3) , Claims Analyst (3) , File Clerk (3)

What are the pros of working at Northwest Administrators according to real employee reviews?

"benefits are good" ((in 39 reviews)); "Good pay very often yes" ((in 23 reviews)); "nice, friendly coworkers." ((in 12 reviews)); "The people are nice and helpful." ((in 11 reviews)); "Great work life balance" ((in 9 reviews))

What are the cons of working at Northwest Administrators according to real employee reviews?

"Management is poor and usually provides negative rather than positive reinforcement to employees." ((in 34 reviews)); "spending 30 min giving nothing but negative feedback without any suggestions on how to improve your work going forward), throw their employees under the bus to save their own image in front of upper management, can't take responsibility for their own mistakes and they encourage tattle" ((in 15 reviews)); "the medical customer service call center supervisors are horrible." ((in 11 reviews)); "Since I have left, I have heard of many quality employees who have been "let go" for one reason or another, some were just personality clashes with their manager, which is completely uncalled for, IMO." ((in 9 reviews)); "Inconsistent training, high turnover rate" ((in 9 reviews))

What are employees saying about Northwest Administrators layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Northwest Administrators layoffs and their outlook for job security at Northwest Administrators in 2026.

What are the top reviewed Northwest Administrators locations?

Seattle , Pasadena , Meridian , Brisbane , Daly City , Las Vegas , Federal Way , Boise , White Plains , San Francisco , Everett , Lynnwood , Mountlake Terrace , Tacoma , Portland , East Pasadena , North Puyallup

Northwest Administrators reviews

2.3

22% would recommend to a friend

(264 total reviews)

Chris R. Hughes

9% approve of CEO

25% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Northwest Administrators has an employee rating of 2.3 out of 5 stars, based on 264 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Northwest Administrators employee rating is 38% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

264 reviews

1.0

Apr 1, 2025

Toxic Culture

Claims

Recommend

CEO approval

Business Outlook

Pros

Good paying. 3 offices in Seattle area. Flexible (ish) schedules.

Cons

Incompetent leadership, uncaring owner, and micromanagement environment. To be clear, there are 2 groups here as this is a union office. Union employees have good benefits. Non-union employees have not good benefits. Be prepared for high-school drama and bickering. Be prepared for leadership who just want the job done even if you do a crappy job.

2.0

Mar 14, 2025

Just okay

Customer service clerk

Recommend

CEO approval

Business Outlook

Pros

Benefits are decent. Work isn't very stressful.

Cons

Management pinches pennies at every corner, company culture is non existent, and the rules are very old fashioned.

4.0

Mar 9, 2025

Compliance Payroll Auditor

Compliance payroll auditor

Recommend

CEO approval

Business Outlook

Pros

The flexible schedule makes work/life balance manageable, and the extensive training program helps ensure success in the position.

Cons

Management tends to be micromanaging

Viewing 25 - 27 of 264 Reviews

Jobs at Northwest Administrators

Medical Claims Processor

Manager of Training and Development

Medical Claims Processor

Mountlake Terrace, WA

Medical Claims Processor