Northwestern Mutual reviews

4.0

70% would recommend to a friend

(8,236 total reviews)

Timothy J. Gerend

94% approve of CEO

73% positive business outlook

Northwestern Mutual has an employee rating of 4.0 out of 5 stars, based on 8,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Northwestern Mutual employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.8 stars).

Reviews by job title

8K reviews
2.0
Aug 8, 2017
Recommend
CEO approval
Business Outlook

Pros

I met some really great life long friends here. The pay is actually pretty good, even though you have to sell your soul. The office location is downtown Pittsburgh, so it’s a cool spot to go out after work and have drinks after a long, exhausting stressful day.

Cons

The Financial Reps (some not all) are horrible to the Associate Financial Reps/Assistants, esp if they are having a bad day or not making a lot of money in a given week. The new Recruits/Financial Reps also have it hard; Mgmt CONSTANTLY recruits new fresh reps out of college and gives them the impression that they will make a salary of 100,000+ dollars after year one. Even if that is true, the rep has to pay for everything they use in the office – office space, assistant help, supplies, fax copies, etc. It is basically like a pyramid scheme. They bring in fresh recruits and then force them to reach out to all of their family and friends to offer to sell insurance, which is fine. The bad part is that they will have a senior Financial Rep go with them to the in-person meeting, and then they will take a cut of the sale money. If the new rep cannot continue to source new people, other than their family, they will be let go within the first 9 months, but the experienced rep will still have the money from the sales from the new rep’s connections. You will be let go fast if you cannot keep up and bring in fresh new clients each and every week. There is so much turnover here with reps, it’s really crazy. The office was not terribly huge, but I would constantly see new faces. Again, this isn’t necessarily a bad thing, if you are comfortable with this type of setup. Also, the HR Department here was awful. They are not helpful at all if you have an issue; they only care about the Financial Reps who are part of the ‘Million Dollar Roundtable.’ HR is so unprofessional, I don’t feel comfortable listing all the details, but the person there was just terrible and really let a lot of people down. The “experienced” reps are still younger(ish) guys so they seem nice at first, but also have a chip on their shoulder, and are typically very entitled and spoiled. So this makes it hard to interact with them. They want to come off as the cool, calm relaxed type, but when you get to know them you see this is a fake persona. They don’t want to pay the assistants much money, but the pay is still good since they are paying you more than you would make elsewhere. It’s just not worth it however, because they treat you so poorly that I would rather be paid less, and treated with respect. If you are sick and still come to work and 5 mins late, they give you a hard time, and they micromanage you. The office is very outdated and very boring, but this is not a deal breaker, just disappointing. Overall, if you are ok with a stressful, outdated office with micromanagers who are entitled, inexperienced and hard to deal with, then definitely apply to work here.

3.0
Jun 16, 2017

Used to be "The Place"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good physical environment. Offer continuing education. Community commitment is great.

Cons

Recent company restructuring displaced hundreds of excellent, experienced employees. They are hiring for different business strategy now. This used to be a premier place to work in Milwaukee. It is now like any corporate company.

2.0
Jul 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Some really good people work here Good Equipment Free lunches

Cons

Company has an incredibly unhealthy drinking culture. While consumption of alcohol is not allowed on any campus, organized outings to locals bars are so frequent it's ridiculous. Three local downtown bars called Flannery's, Taylor's, and Ward's are nicknamed conference rooms F, T, W because NM employees are often found in them daily and nightly. The pressure to attend these events is huge, as often times meetings, initiatives, and ideas are thrown around that aren't committed or discussed during regular business hours. When other satellite campuses like New York and Arizona come to visit Milwaukee, employees are often pressured to attend despite the fact they may not drink or enjoy alcohol. This often leads to binge drinking, or managers (even directors) calling out things like "Who wants tequila shots?". I didn't even drink before I came to NM, and now I'm an alcoholic. There's also been numerous accolades passed on to employees who barely do more than the bare minimum. This almost always happens with the NY staff, who only do a small percentage of the actual work, yet get most of the credit. The funding for groups is also hugely imbalanced, so much so that teams with grossly inexperienced employees get better pay than employees with decades of experience and industry knowledge.

Viewing 34 - 36 of 8,236 Reviews

Glassdoor has 12,837 Northwestern Mutual reviews submitted anonymously by Northwestern Mutual employees. Read employee reviews and ratings on Glassdoor to decide if Northwestern Mutual is right for you.