Nutrafol reviews

3.2

49% would recommend to a friend

(97 total reviews)
avatar

Cindy Gustafson

65% approve of CEO

46% positive business outlook

Nutrafol has an employee rating of 3.2 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nutrafol employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

97 reviews
4.0
Jan 27, 2021
Recommend
CEO approval
Business Outlook

Pros

You're able to work with great minds and make some good friends along the way. There's space to try new things and work both autonomously and collaboratively/cross functionally. The products are good - it's rewarding to work for a company that genuinely cares about the customer and their hair wellness journey. HR has recently done some good work on values, performance management, etc. A sign that the company is moving into a different stage. Good path to different opportunities. Solid perks and benefits.

Cons

The company would benefit from having some more process and structure in place. Some people may think these things are "too corporate" but it makes life much easier, and will allow us to continue to grow in the most sustainable way. We have to continue walking the walk when it comes to practicing and living wellness. Respecting people's boundaries (time, energy, space, etc.) is key, especially while working remotely. Nutrafol has experienced different waves of growth within the last 2-3 years, so growing pains are expected. However, at this stage, the company needs to focus more on culture, initiatives to keep morale up, diversity efforts, etc. HR has begun work on these things, so I'm fairly optimistic.

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The most frustrating part is that the product itself is genuinely good.

Cons

The most disorganized company I've ever worked for. Leadership lacks both managerial experience and basic leadership skills. Project management is virtually nonexistent because even the smallest decisions require endless rounds of approvals from people who have nothing to do with the project, slowing everything to a crawl. As a result, projects, questions, and simple copy that should take a day end up dragging on for months or years, especially for larger-scale decisions. The company has kept a small group of people in leadership roles since the beginning, and instead of bringing in experienced managers, they continue to create new management titles for the same individuals. For a majority of them, this was their first professional job, and it shows. Career growth is nonexistent, and the culture was equally disappointing. People throughout the company are unnecessarily rude and cliquish, making it difficult to get responses or get anything done. HR is no help; they will just join the gossip. They're shockingly disconnected from current digital trends and online culture (and it's only gotten worse). There was an overwhelming focus on creating lengthy reports and presentations that never translated into meaningful action. Innovation is slow, trends are often ignored, and customer feedback rarely seems to influence decisions. They'll go under eventually, and it will entirely be their management team's fault.

3.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone is really nice Paid lunch twice a week Quarterly bonuses Free products and swag WFH stipend $150 Joon credits to use monthly

Cons

Misleading PTO. When I applied, the application said unlimited time off. After signing on, it changed to flexible. Turnover is high. Continuously changing promos that confuse employees and customers. Upper management claims they value the customer team but we get the bottom of the barrel benefits and ignored whenever we have ideas that will make a position impact on the company.

Viewing 31 - 33 of 97 Reviews

Glassdoor has 108 Nutrafol reviews submitted anonymously by Nutrafol employees. Read employee reviews and ratings on Glassdoor to decide if Nutrafol is right for you.