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Nutrafol

Engaged Employer

Nutrafol reviews

3.2

49% would recommend to a friend

(97 total reviews)
avatar

Cindy Gustafson

65% approve of CEO

46% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.5

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.0

Career opportunities

2.8

Senior management

Nutrafol has an employee rating of 3.2 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nutrafol employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

97 reviews
4.0
Dec 4, 2023

Nutrafol Was Promising in 2019

Ops analyst
Recommend
CEO approval
Business Outlook

Pros

Open environment, upward mobility, open to ideas, cross department learning and training.

Cons

Needs more diversity, needs to improve on company culture.

avatar
Nutrafol Response
2y
Thank you for leaving feedback. We're glad to hear that you found our teams and culture to be collaborative and supportive, while offering opportunities for learning and development. As we're a high growth company, we're working to improve diversity and encourage you to be part of our Cultural Ambassadors group to help enhance cultural initiatives and events. We continuously strive to improve the employee experience, and we always welcome feedback. Please feel free to reach out to anyone on the People Ops team if you would like to address any further concerns.
5.0
Jul 14, 2020

Fast growing company with a great mission and culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast-paced startup environment, with challenging yet rewarding work. The product is great and I love feeling like we are actually making a difference in people's lives. The company's transparency, responsiveness and support during the pandemic has been especially impressive. They truly practice what they preach when it comes to being a wellness company (awesome benefits for a company this size, twice daily wellness breaks, free lunch delivery 2x a week and more). My experience on the marketing team specifically has been overwhelmingly positive - great leadership and super smart people who are passionate about their work and supporting each other. Lots of opportunity for growth. So happy to be a part of this team.

Cons

It's still a small company, and not without the growing pains that many startups encounter. You will work hard.

2.0
Jun 8, 2026

The Problems Start at the Top

Retail sales associate
Recommend
CEO approval
Business Outlook

Pros

Strong brand, talented employees, and good products. There are many hardworking people across the organization who genuinely want to succeed and support one another.

Cons

As someone new to the team, it did not take long to understand why turnover within my role was such a recurring topic. The challenges were not related to the work itself, but rather the leadership environment within the retail organization. There was frequent discussion about culture, transparency, and eliminating toxicity, yet the day-to-day experience often felt disconnected from those values. Internal politics, favoritism, and divisive leadership behaviors created an environment where employees seemed hesitant to speak openly. What stood out most was that despite repeated turnover and similar concerns being raised, there never appeared to be meaningful accountability or examination of the root causes. After a short time, it became easy to understand why so many people before me had chosen to leave.

Viewing 43 - 45 of 97 Reviews
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ReviewsNutrafol reviews

Glassdoor has 108 Nutrafol reviews submitted anonymously by Nutrafol employees. Read employee reviews and ratings on Glassdoor to decide if Nutrafol is right for you.