I would say one downside could be a lack of staffing at some stores. Sometimes TM's are forced to work more hours and put aside personal lives due to this. However, depending on lifestyle this could be a pro or a con. Some people have families and would like to see them, some are single and want more hours. All in your perspective. Occasionally an error outside your control happens and you get blamed for it by customers, so if you can't deal with people, DO NOT WORK HERE. The job depends on people coming in to the store, so if you're not a people person, you need not apply. Some pay rates are not necessarily based on a scale of experience that's uniform across the board. Experience held is rated by the different hiring managers differently. This is normal for most companies, but can be damaging for the experienced who end up with a lowball hiring manager. You do have to buy all your own uniform clothing, which isn't abnormal, but it can be an issue at times, especially when money is tight.