Is OTIS a good company to work for?

OTIS has an overall rating of 3.5 out of 5, based on over 2,601 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 64% of employees would recommend working at OTIS to a friend and 57% have a positive outlook for the business. The best reviews about OTIS have been left by employees working as Elevator Mechanic , General Manager and Sales Intern .

Does OTIS pay their employees well?

According to anonymously submitted Glassdoor reviews, OTIS employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at OTIS. This rating has been stable over the past 12 months.

How satisfied are employees working at OTIS?

64% of OTIS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OTIS 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at OTIS?

Account Manager (72) , Project Manager (49) , Ingénieur Commercial (37) , Manager (33) , Engineer (30) , Sales Representative (30) , Técnico (29) , Sales (28) , Estagiário (24) , Técnico De Serviços I (24) , Technicien de maintenance (23) , Intern (20) , Sales Intern (20) , Sales Engineer (18) , Técnico De Manutenção (18)

What are the pros of working at OTIS according to real employee reviews?

"Good benefits and equipment to work on ect" ((in 113 reviews)); "The people here are great and very supportive." ((in 88 reviews)); "Brilliant and pay is good" ((in 77 reviews)); "A Good work life balance" ((in 55 reviews)); "The company offers a good culture and provides many banefits but manger is just not right they are just doing micromanagement and unrealistic pressure." ((in 52 reviews))

What are the cons of working at OTIS according to real employee reviews?

"low salary and far from station" ((in 43 reviews)); "A few managers have been in their positions for a long time and really have no management skills what so ever." ((in 34 reviews)); "Long hours and not enough help for big jobs" ((in 18 reviews)); "Bad leadership; Limited resources; Profit driven without care for customers" ((in 18 reviews)); "Poor training." ((in 16 reviews))

What are employees saying about OTIS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OTIS layoffs and their outlook for job security at OTIS in 2026.

What are the top reviewed OTIS locations?

Farmington , Florence , Bloomfield , New York , Hartford , Chicago , San Francisco , Boston , Palm Beach Gardens , Washington , Houston , Los Angeles , Minneapolis , Bloomington , Philadelphia , Tampa , Atlanta , Dallas , San Diego , Denver , Miami , West Palm Beach , Phoenix , Jupiter , Lombard , Albany , Seattle , Portland , Baltimore , Orlando

OTIS reviews

3.5

64% would recommend to a friend

(1,500 total reviews)

Judy Marks

76% approve of CEO

57% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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OTIS has an employee rating of 3.5 out of 5 stars, based on 1,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OTIS employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Jan 23, 2024

Good

Regional technical trainer

Recommend

CEO approval

Business Outlook

Pros

Good place to explore and a lot of opportunity

Cons

Not sure what to say here

4.0

Jan 22, 2024

Good company to work with

Human resources business partner

Recommend

CEO approval

Business Outlook

Pros

Approachable and transparent leadership. Good growth for technology people,

Cons

limited visibility to global role

2.0

Jan 19, 2024

Good Product, Bad Leadership and Culture

Service manager

Recommend

CEO approval

Business Outlook

Pros

Good Benefits, company vehicle, salary, great elevator product.

Cons

Culture is terrible and toxic. Constant movement among management. No dedication to customers or relationship building. Money drives bad decision making and poor customer service. Middle management sole purpose is to micromanage spreadsheets and is overpopulated with people disconnected from customers and reality. Lowest level employees are treated as numbers and scapegoats. Bad business ethics - Management openly under-resources contracts and hopes customers don't notice. Ignores code requirements regarding maintenance. If you know the right answer, forget it, they will tell you to do something different. Working here will be extremely frustrating. Cost cutting is not growth.

Viewing 304 - 306 of 1,500 Reviews

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Jobs at OTIS

Material Handler ( 3rd Shift)

Senior Product Designer

Assembler (3rd Shift)

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