-Management is basically nonexistent
-No efficient training
-Company culture is a joke
You would think working for a very wealthy and old company like Otis, they would change the way they do things, but unfortunately that’s not the case. They are very old fashioned and not open to new ideas or input. Technology and people are changing/progressing and Otis is not. Their turnover rate is horrible from 1-1.5 years. This company cannot get their employees to stay and it’s due to the lack of management and engagement with its employees. During my time there I had no idea what my job or responsibilities were since my manager was gone 75% of the time I was there. No communication and very condescending. You work with very racist people who have no respect for women or minorities. Plenty of times you’ll have to hear co workers speak very badly and unprofessional about their customers. Customers are constantly getting ripped off by Otis’ products and I could not do that to customers. You had to work twice as hard on gaining the trust of customers when they already had a bad taste in their mouths from Otis. This was the absolutely worst decision I made and regret every last second I spent here.
