Is OTIS a good company to work for?

OTIS has an overall rating of 3.5 out of 5, based on over 2,601 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 64% of employees would recommend working at OTIS to a friend and 57% have a positive outlook for the business. The best reviews about OTIS have been left by employees working as Elevator Mechanic , General Manager and Sales Intern .

Does OTIS pay their employees well?

According to anonymously submitted Glassdoor reviews, OTIS employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at OTIS. This rating has been stable over the past 12 months.

How satisfied are employees working at OTIS?

64% of OTIS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OTIS 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at OTIS?

Account Manager (72) , Project Manager (49) , Ingénieur Commercial (37) , Manager (33) , Engineer (30) , Sales Representative (30) , Técnico (29) , Sales (28) , Estagiário (24) , Técnico De Serviços I (24) , Technicien de maintenance (23) , Intern (20) , Sales Intern (20) , Sales Engineer (18) , Técnico De Manutenção (18)

What are the pros of working at OTIS according to real employee reviews?

"Benefits are good and you feel cared about as a person." ((in 104 reviews)); "The people here are great and very supportive." ((in 83 reviews)); "Brilliant and pay is good" ((in 78 reviews)); "The company offers a good culture and provides many banefits but manger is just not right they are just doing micromanagement and unrealistic pressure." ((in 53 reviews)); "work life balance is good" ((in 51 reviews))

What are the cons of working at OTIS according to real employee reviews?

"low salary and far from station" ((in 49 reviews)); "A few managers have been in their positions for a long time and really have no management skills what so ever." ((in 34 reviews)); "Bad leadership; Limited resources; Profit driven without care for customers" ((in 17 reviews)); "Long hours and not enough help for big jobs" ((in 16 reviews)); "Processus trop rigide, manque de communication, trop de reporting, taches lourdes sans beaucoup de valeur ajoutée." ((in 12 reviews))

What are employees saying about OTIS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OTIS layoffs and their outlook for job security at OTIS in 2026.

What are the top reviewed OTIS locations?

Farmington , Florence , Bloomfield , New York , Hartford , Chicago , San Francisco , Boston , Palm Beach Gardens , Washington , Houston , Los Angeles , Minneapolis , Bloomington , Philadelphia , Tampa , Atlanta , Dallas , San Diego , Denver , Miami , West Palm Beach , Phoenix , Jupiter , Lombard , Albany , Seattle , Portland , Baltimore , Orlando

OTIS reviews

3.5

64% would recommend to a friend

(1,500 total reviews)

Judy Marks

75% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,500 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OTIS has an employee rating of 3.5 out of 5 stars, based on 1,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OTIS employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews

2.0

Feb 25, 2025

Good Starter Company, Thats It.

Sales manager

Recommend

CEO approval

Business Outlook

Pros

The local branch has some great people.

Cons

-The company changes commission structure every other quarter and is impossible to track for reps (on purpose) -The companies strategy is to sell everything and do no maintenance, which leads to some horrible conversations with customers when you are not honoring your contracts. -There's little to no room for growth vertically in the company for YEARS with regional manager positions being eliminated. -Company targets cheaper labor from colleges and runs them hard for 2 years, most either move on after 2 years or get forced out.

1.0

Feb 6, 2025

High Stress

Account manager

Recommend

CEO approval

Business Outlook

Pros

Opportunity to make good money

Cons

Systems are horrible and very outdated Terrible benefits High stress, especially in the service department Office environment lacked cleanliness, stability, and office culture

3.0

Feb 5, 2025

Great opportunity to move around and try new things, top down leadership could use some work

Field operations manager

Recommend

CEO approval

Business Outlook

Pros

Opportunity to move around and try new things in abundance.

Cons

Care more about shareholders than anything else.

Viewing 280 - 282 of 1,500 Reviews

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Jobs at OTIS

Sr Dir, Global Sales Technology & Enablement

Senior Director of Digital Forensics & Incident Response

Staff Mechanical Engineer

Sr Coord, Admin - State Compliance

New Equipment & Modernization ROBUST Sourcing Analyst

OTIS

OTIS reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good Starter Company, Thats It.

High Stress

Great opportunity to move around and try new things, top down leadership could use some work

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