Ocado Group reviews

3.6

66% would recommend to a friend

(2,015 total reviews)
avatar

Tim Steiner

53% approve of CEO

31% positive business outlook

Ocado Group has an employee rating of 3.6 out of 5 stars, based on 2,015 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ocado Group employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Apr 29, 2009

A change of culture needed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ocado as a business achieves amazing results. Thousands of customer orders go out every day with very few customer complaints. The concept and the execution of the CFC in hatfield are awe inspiring.

Cons

The IT systems and processes that support the deliveries to customers have often been poorly thought out and underfunded. The edifice hangs together by a dedicated staff battling daily to keep everything runnng. This takes a tremendous personal toll on the people and leads to strategic errors because management are too focussed on fire fighting. Working in the IT department is like stepping back in time. Most organisations have embraced the process driven It environment as a way of reducing cost and engineering defects. Ocado still works like IT departments of the mid nineties when total chaos reined daily.

Viewing 2014 - 2015 of 2,015 Reviews

Glassdoor has 2,177 Ocado Group reviews submitted anonymously by Ocado Group employees. Read employee reviews and ratings on Glassdoor to decide if Ocado Group is right for you.