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Ocean State Job Lot

Engaged Employer

Ocean State Job Lot reviews

2.9

38% would recommend to a friend

(934 total reviews)
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Marc Perlman

35% approve of CEO

36% positive business outlook

Ocean State Job Lot has an employee rating of 2.9 out of 5 stars, based on 934 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ocean State Job Lot employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

934 reviews
3.0
Nov 17, 2016

Inconsistent

Recommend
CEO approval
Business Outlook

Pros

Working with great people at the store level. Variety of work: rarely a dull day. Freedom to exercise some merchandising judgement (although on the decline) Generous employee discount Store management cares about associates: offers training, feedback (including positive), flexible about scheduling when possible

Cons

Inconsistent communication and direction from corporate, regional and district management results in significant time wasted. Associates get to review/assess store management, but store management does not get to review their supervisors, DM, RM, etc. This would be an eye-opener to top management. DMs have favorite stores and SMs. On multiple occasions a DM has held up a store as a shining example but when I visited that store, it wasn't so. "Open Door" and "non-retaliation" policies are farcical. I know of associates who have been reprimanded for "not following the chain of command." Minimal appreciation for the contribution of store management from above. Field management does not follow through on promises. Obscure and outdated systems for rating and ranking the stores. Store are judged on criteria over which store management has no control.

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Ocean State Job Lot Response
9y
Thank you for the feedback. We are in the process of working on a company wide survey. We will also forward your thoughts on metrics to the operations team.
4.0
Nov 15, 2016

Fun

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Always something to do and excellent communication skills among employees

Cons

Paygrade very low and full time position are extremely hard to get

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Ocean State Job Lot Response
9y
Thank you. Good feedback and we in the process of understanding the competitive landscape from a wage perspective.
4.0
Nov 11, 2016
Recommend
CEO approval
Business Outlook

Pros

A great company to work for great benefits and a challenging work environment due to the close out nature of the business never a dull day

Cons

Too much freight shipped to small stores that don't have the space to hold it all. The warehouse ships to a average size store regardless of the actual size of the location

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Ocean State Job Lot Response
9y
Thank you for the time to share your thoughts. We will share your thoughts with Planning and Allocation as well as the store ops team. Managing freight flow is a priority.
Viewing 775 - 777 of 934 Reviews

Glassdoor has 962 Ocean State Job Lot reviews submitted anonymously by Ocean State Job Lot employees. Read employee reviews and ratings on Glassdoor to decide if Ocean State Job Lot is right for you.