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Ocean State Job Lot

Engaged Employer

Ocean State Job Lot reviews

2.9

38% would recommend to a friend

(931 total reviews)
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Marc Perlman

34% approve of CEO

35% positive business outlook

Ocean State Job Lot has an employee rating of 2.9 out of 5 stars, based on 931 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ocean State Job Lot employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

931 reviews
3.0
Aug 26, 2013

Alright but not worth the stress.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Honestly everyone in the store was great to work with. Fun merchandise. Free health insurance for full timers.

Cons

From the moment you are hired they are looking for ways to get rid of you. Impossible to get time off. You could put a request in a month in advanced and would get anger from all upper management. Get told after request ok'ed that no you can not have it and the slips you write it on goes missing because you are not allowed to take them for yourself. Everything would change day to day. Depending on if the DM or the RM came if word was that one would come it would be walking on egg shells. No one would take responsibility for them selfs. Blame would be put to the person under them. Not enough staffing at all. Cutting hours then wondering why customers walk out. Had gone to management for almost 2 years over an associate who would cuss at shoppers hide in the bathroom for at least an hour a shift and yet nothing would be done. Any questions to management would result in them telling you I don't know call customer service all over returning a 5 dollar item. No chance for a promotion no matter what they tell you.. You will get the run around even from the DM's. Not worth your time as a full time job at all. Part time job it's not that bad.

3.0
Jul 31, 2013
Recommend
CEO approval
Business Outlook

Pros

OSJL is a really fun place to work because as a deep discount store the shoppers are generally in a good mood. The store attracts workers who are intelligent and friendly and just happen to be caught up in the recession when jobs are scarce. OSJL offers a higher starting salary than most places and a 20% discount.

Cons

The company works on a "points system," meaning that you receive points for any infraction. Some are silly, but if you get too many points you are fired. They don't tell you about the point system til after you've started working there.

2.0
Jul 22, 2013

Chain Possibly on the Verge of Losing It's Identity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Excellent employee discount (20% standard on 95% of items), occasional 30% or 40% employee shopping nights. * Management has some good benefits including quarterly 3 day weekends, paid family medical and performance based bonus program * 100+ locations, constantly growing, company gives solid appearance * Paid health insurance (single) at associate level for full-timers * If you're a good merchandiser and a fast learner, putting out product can be fun * Very fast paced, no two days are the same * Some product is a genuine, unbridled bargain. Sometimes you have employees scrambling to see new product and all you hear are "oohs" and "ahh"s. THAT'S the kind of stuff that's fun to put on the floor. When WE can be excited about it, we can get our customer base excited about it * Company is extremely passionate about donating to charity (which can eventually be a con because our customer base is beginning to grow tired of being constantly accosted at POS to donate to charities they may not be familiar with or care about).

Cons

* Poorly implemented new freight program that rewards speed over quality, presentation and correct adjacencies and categorization of product * Limited amount of internal promotion, very limited success in training associates to be management, limited success with management turnover overall. * No formal merchandising training or standard, giving a terribly uneven look to the stores * Bloated upper management that seems to exists solely to usurp direction from other upper management * Rapidly shrinking work-force due to reduced hours which equals recovery standards that suffer more and more every day * Issues with merchandise variety: Sharp decline in "exciting closeouts" or "awesome deals" the company was founded on. Too many purchases from buyers are total "dogs" that haunt the shelves for years and permanently monopolize valuable space as they gradually slide to "obsolete". Too many high ticket items that do not sell when our customer base was trained to shop us for basic items at good prices, which we occasionally fall short on now.

Viewing 907 - 909 of 931 Reviews

Glassdoor has 959 Ocean State Job Lot reviews submitted anonymously by Ocean State Job Lot employees. Read employee reviews and ratings on Glassdoor to decide if Ocean State Job Lot is right for you.