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Ocean State Job Lot

Engaged Employer

Ocean State Job Lot reviews

2.9

40% would recommend to a friend

(932 total reviews)
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Marc Perlman

37% approve of CEO

38% positive business outlook

Ocean State Job Lot has an employee rating of 2.9 out of 5 stars, based on 932 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ocean State Job Lot employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

932 reviews
1.0
Mar 2, 2024

Not Employer of Choice or Inspiring

Recommend
CEO approval
Business Outlook

Pros

The pros are too few now even to mention.

Cons

I accepted a job that I thought would be different, based on the awards the company had won. However, in less than three months, the store's operating hours changed multiple times during the holiday season, leaving staff unable to enjoy their holidays. Moreover, staff and salary managers are not allowed to enter the building until 10 minutes before the store opens, which poses safety hazards. Many employees were hired with the expectation of flexibility, but now they are forced to choose between keeping their jobs with no work-life balance or looking for a new one. The company claims to prioritize its mission, vision, and values, but it is not listening to its employees.

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Ocean State Job Lot Response
2y
Thank you for taking the time to share your feedback on Glassdoor. We appreciate you bringing your concerns to our attention, as they help us identify areas for improvement. Regarding your concern about entering the building 10 minutes before opening hours, we assure you that this policy is not meant to pose any safety hazards. This change in scheduling strategy allows us to have more associates working together to support each other, and allows us to better service our customers. Leaders can now work more closely with the team as the consolidated hours allows for more leadership overlap, freeing up time to support the training and development our associates, and engage more frequently with customers. We acknowledge that the recent changes may have caused frustration, and we are genuinely committed to listening to and addressing your concerns. We encourage you and any other team member to reach out to your leader or HR Business Partner to discuss your concerns and suggestions further.
3.0
Mar 1, 2024

New Hours

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I haven't heard anything good.

Cons

The new hours have everyone stressed. Watching the customers go to the door not knowing the time change stinks because they leave and who knows if they come back. Our regulars are not happy and are very confused. I've been asked if we are closing. We haven't had anyone answer the question as to why the hours changed. It would be nice if that was communicated to us employees since the company is all about open door communication. Being an employee with these changes are rough, I get out of work cook dinner for my family and go to bed. The time change has made me more tired since I get home so much later than I used to. It definitely has messed up my internal clock.

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Ocean State Job Lot Response
2y
Thank you for taking the time to share your feedback. We understand your desire for flexibility, and we value work-life balance for all our employees. This change in scheduling strategy allows us to have more associates working together to support each other, and allows us to better service our customers. Leaders can now work more closely with the team as the consolidated hours allows for more leadership overlap, freeing up time to support the training and development our associates, and engage more frequently with customers. We acknowledge that the recent changes may have caused frustration, and we are genuinely committed to listening to and addressing your concerns. We encourage you and any other team member to reach out to your leader or HR Business Partner to discuss your concerns and suggestions further.
3.0
Feb 23, 2024

Sales associate

Recommend
CEO approval
Business Outlook

Pros

The job was very chill

Cons

The job is very boring at times

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Ocean State Job Lot Response
2y
Thank you for taking the time to share your thoughts. We are glad you thought the job was chill...Best of luck.
Viewing 142 - 144 of 932 Reviews

Glassdoor has 960 Ocean State Job Lot reviews submitted anonymously by Ocean State Job Lot employees. Read employee reviews and ratings on Glassdoor to decide if Ocean State Job Lot is right for you.