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Ocean State Job Lot

Engaged Employer

Ocean State Job Lot reviews

2.9

40% would recommend to a friend

(932 total reviews)
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Marc Perlman

37% approve of CEO

38% positive business outlook

Ocean State Job Lot has an employee rating of 2.9 out of 5 stars, based on 932 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ocean State Job Lot employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

932 reviews
1.0
Feb 12, 2024

New Hours Leave No Time to Get Work Done

Recommend
CEO approval
Business Outlook

Pros

30% discount is nice, but that's about it currently.

Cons

I used to love working here, but they recently removed all hours for department heads and stockers to actually do our jobs. Instead of having 2-3 hours in the morning to efficiently work before customers come in, we can now only come in 10 minutes before and can't actually punch in until the actual second our shift is supposed to start. So some people will punch in late because multiple people are waiting on one computer. Smart. Most companies have several minutes before and after to punch in to alleviate this foolishness.(Not to mention the wasted time to police it!) They've quadrupled the freight for my area and I now have to somehow put it all on my shelves when I can't move in the aisles because of the ton of customers. At least that number will come down when they come into a huge mess and empty shelves. On top of this, they pull stockers and department heads constantly to ring registers since they're incapable of hiring properly. Sometimes we have 5 managers sitting in the office doing absolutely nothing but wasting the company's money. Then they freak out and rush us when their glorious god Marc Perlman is coming in to check out the store. He is apparently the one pushing these new policies/hours and rewarding long-time full-timers to either adjust their availability to work late evenings(instead of their old employee-friendly earlier hours) or be threatened that they will be dropped to part time. Disgusting. Marc, it's time to retire.

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Ocean State Job Lot Response
2y
Thank you for taking the time to share your feedback on Glassdoor. We appreciate you bringing your concerns to our attention, as they help us identify areas for improvement. This change in scheduling strategy allows us to have more associates working together to support each other, and allows us to better service our customers. Leaders can now work more closely with the team as the consolidated hours allows for more leadership overlap, freeing up time to support the training and development our associates, and engage more frequently with customers. We acknowledge that the recent changes may have caused frustration, and we are genuinely committed to listening to and addressing your concerns. We encourage you and any other team member to reach out to your leader or HR Business Partner to discuss your concerns and suggestions further.
1.0
Feb 10, 2024

Toxic Workplace

Recommend
CEO approval
Business Outlook

Pros

Ability to work independently to accomplish restocking isles.

Cons

The younger guy would need to lift compared to the older, stronger, more experienced men. The manager was caught not working on shift a week after I left.

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Ocean State Job Lot Response
2y
Thank you for sharing your feedback. We are very focused on addressing these concerns and are spending a lot of time in this locations ensuring we get this right.
4.0
Feb 6, 2024

It's good

Recommend
CEO approval
Business Outlook

Pros

The people are nice there

Cons

I should be getting paid at least $20 an hour instead of $16

Viewing 148 - 150 of 932 Reviews

Glassdoor has 960 Ocean State Job Lot reviews submitted anonymously by Ocean State Job Lot employees. Read employee reviews and ratings on Glassdoor to decide if Ocean State Job Lot is right for you.