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Ocean State Job Lot

Engaged Employer

Ocean State Job Lot reviews

2.9

38% would recommend to a friend

(931 total reviews)
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Marc Perlman

34% approve of CEO

35% positive business outlook

Ocean State Job Lot has an employee rating of 2.9 out of 5 stars, based on 931 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ocean State Job Lot employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

931 reviews
1.0
Jan 12, 2026

Taking hours away.

Recommend
CEO approval
Business Outlook

Pros

Insurance and the vacation stays

Cons

In the last year Ocean Job Lot has basically screwed its ATLs. We went from salary to hourly with no bonus. We were allowed 45 hours. But vacations and sick days we lost money since we could only get 8 hours instead of the 9. Then one week before Christmas, we were informed, despite record sales, that we are being cut to 40 and dont dare go 40.1 hours. For most of us that is almost $200+ a week we are losing. And the company just got an award for best company to work for. Total BS!

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Ocean State Job Lot Response
5mo
Thank you for your long-term dedication to Ocean State Job Lot. We sincerely value your five-plus years with Ocean State Job Lot and appreciate your honesty regarding recent transitions. We understand that changes to compensation and overtime availability are difficult, especially during the holiday season. The shift from salary to hourly was intended to align with labor regulations, but we hear your frustration regarding how this has impacted your take-home pay and the calculation of your benefits. Your feedback about our communication and Core Principles is being shared with our leadership team. We strive to live up to our reputation as a top employer, and that includes listening when our associates feel we’ve missed the mark. We would welcome the chance to speak with you directly. Please feel free to reach out to our Senior HR Business Partner Ed Kruger at e.kruger@osjl.com to discuss your concerns further.
5.0
Jan 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Although the pay was in great, the sick hours were great as I've earned an hour per week and also I had one of the best experiences when it came to my coworkers at this workplace. I would highly recommend

Cons

Minimum wage pay, only learn schedule 1 week ahead

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Ocean State Job Lot Response
5mo
Thank you for the 5-star rating and for being part of our seasonal team in South Plainfield! We are so happy to hear that you had a great experience with our culture! At Ocean State Job Lot, we pride ourselves on our teams, so it’s nice to know your coworkers made your time with us special. Thank you for your feedback regarding schedules; we take these insights seriously as we strive to improve the associate experience.
3.0
Dec 29, 2025

not bad

Recommend
CEO approval
Business Outlook

Pros

good pay, benefits opportunities to advance

Cons

little disorganized, rude customers, confusing rewards

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Ocean State Job Lot Response
5mo
Thank you for your feedback. It is great to know that you felt supported by our compensation and advancement opportunities during your time with us. We understand that retail management comes with unique challenges—especially regarding customer interactions and the fast pace of the business. We take your feedback on organization and our rewards program seriously as we work to improve the associate experience. Thank you for your hard work in Fairhaven!
Viewing 25 - 27 of 931 Reviews

Glassdoor has 959 Ocean State Job Lot reviews submitted anonymously by Ocean State Job Lot employees. Read employee reviews and ratings on Glassdoor to decide if Ocean State Job Lot is right for you.