Pros
Loved the product and the mission to use real humans to help people work on their health vs just relying on only glucose tracking apps and really rigid diets to help people lose weight and manage their diabetes. If your team has a solid leader, you’re in great shape!
Cons
Marketing was a revolving door of leaders. They just couldn’t seem to find the right person to lead the org. The managers below the VP level were mostly very good until they tried to let the lowest level managers manage what were essentially their peers. I understand the need to help those people continue to grow and take on people management roles, but it was a total mess and they went on power trips. Very underpaid. Like WOW. Made people feel like they were insane for asking for more money only to find out that companies of the same size, industry and funding level were all paying $40-50k more at every level. A real emphasis on working at the level above your current role for a year before any conversations of promotions, only for them to pull a bait and switch and hire externally for that role when the time came. Big culture of only acknowledging and rewarding people who give up their whole life outside of work and work nights and weekends doing 4-5 people’s jobs. Many of us worked 50 hrs and fulfilled every aspect of our role but were still pressured to do more. “Omada nice” is a thing. People will be so kind and supportive to your face but turn around and badmouth you. A lot of us work cross functionally with sales or account management and their expectations can be insane. They’ll run to your manager and throw you under the bus the second you set a reasonable boundary like “hey I need at least 3 hrs to put together that big deck with a lot of data pulled from our reporting server that you’re asking for. It’s 6am my time and you need it in an hour for a presentation at 10am ET? Can you share what happened here? I’ll need to miss a workout class I paid for or not be able to drop off my kids if I do this and even then the reporting may take too long to download…” Ya that would get them sending angry slacks and emails to your manager saying that you’re being unreasonable and not putting the customers and members first and hard to work with. Your manager will ALWAYS side with the sales or account managers and validate them for putting the customer first and then come to you and say the opposite and thank you for setting a boundary because that was a very unreasonable request. And then your performance review will cite those few times as the reason you’re denied promotions. There’s no such thing as annual salary adjustments for inflation. Was sold a 0.8% adjustment after 2 years as a “raise.” In this economy!!