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      OnPoint Community CU

      Engaged Employer

      OnPoint Community CU reviews

      3.6

      56% would recommend to a friend

      (97 total reviews)

      Robert A. Stuart

      89% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      OnPoint Community CU has an employee rating of 3.6 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OnPoint Community CU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      97 reviews
      3.0
      Jun 17, 2022

      Longest 3 star review

      Administrative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ample opportunity to move up and transfer to another branch, great life benefits, I learned a ton about being financially responsible and the Inter workings of the house, auto, and credit card industry. The branch staff are typically very familial and can make great friends.

      Cons

      The pay is below standard, upper management is the quintessential corporate issues - mostly conservative older white men with one or two women, give your life to the corporation, DEI is a buzzword to them more than actions, don’t like remote work. The upper management is all old Bank of America people, so the bottom line is their main concern. There’s a lot of sketchy things they do not on purpose but out of ignorance.

      avatar
      OnPoint Community CU Response
      4y
      Thank you for your feedback. OnPoint seeks to provide a total compensation package that includes many benefits and perks, including competitive base pay. It’s true that on-site work is an important part of OnPoint’s go-forward plan supporting our culture and collaboration. We also recognize a critical need for continued flexibility and remote work. Inclusiveness is an essential element of our brand in the markets we serve, and our strength and success depend on building and sustaining relationships throughout the community. It is vital that we are intentional in our future actions to support DEI both inside and outside our organization. For our DEI efforts to truly be successful we need all our employees to feel connected and engaged with the work to move it forward. We are committed to continuing in our learning, increasing our impact, and developing programs, systems, and products to support the OnPoint community today and in the future. If you have any concerns, we encourage you to speak with your manager or HR.
      2.0
      May 7, 2019

      Review

      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and the people

      Cons

      Growing company that expects employees to do multiple task/roles without being compensated properly

      1.0
      Feb 6, 2019

      Dont be fooled

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I generally would say health benefits, PTO, 401k match but these things are pretty standard in the banking/credit union world. In the beginning I would say that OnPoint was the best place to work. But like every relationship over the years true colors were shown. When a credit union is run by past Bank of America executives, managers and staff it creates more of a bank culture then a credit union one. OnPoint has taken the mold and fit in it with out any regards to what it has done to there staff and member service. Stop bragging about how big you are and get back to your roots of caring about people.

      Cons

      Low pay, lies, double standards, little to no support, no work life balance

      avatar
      OnPoint Community CU Response
      7y
      Thank you for taking the time to write your review, we appreciate your feedback. OnPoint seeks to provide a total compensation package which includes competitive base pay (our starting base salary was increased to $15 per hour in 2018), incentive opportunities, amazing benefits, PTO, volunteer time, paid holidays, accelerated retail training, development plans, job shadowing, tuition reimbursement, and so much more. We thoughtfully crafted this package to provide for many of the needs of our diverse group of employees. It's true that we're proud of the growth that we've experienced. For us, this growth is a reflection of our dedication to make a positive impact to the people within our community and to continue to offer professional growth opportunities for our employees. We're all here to help each other succeed.
      Viewing 7 - 9 of 97 Reviews
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      ReviewsOnPoint Community CU reviews

      Glassdoor has 103 OnPoint Community CU reviews submitted anonymously by OnPoint Community CU employees. Read employee reviews and ratings on Glassdoor to decide if OnPoint Community CU is right for you.