Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at OnTrac?

37% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.0 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (59) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Delivery Driver (20) , Driver (20) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"Good pay ok hours stable" ((in 37 reviews)); "Good people working there and it’s okay" ((in 19 reviews)); "Good money and can be done early" ((in 14 reviews)); "• friendly coworkers" ((in 11 reviews)); "Good opportunity to get experience so you can get a better job elsewhere or start your own courier service." ((in 9 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"no process, no logistics, route localization, bad managers, bad staffs" ((in 18 reviews)); "I work quite long hours in my job." ((in 15 reviews)); "Upper management can not be the best but most are very nice." ((in 12 reviews)); "no benefits lack of opportunities" ((in 12 reviews)); "No work life balance." ((in 8 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

OnTrac reviews

2.9

37% would recommend to a friend

(598 total reviews)

Mike Brown

75% approve of CEO

39% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Work/Life balance

2.8

Career opportunities

2.7

Culture & values

2.7

Compensation and benefits

2.6

Senior management

OnTrac has an employee rating of 2.9 out of 5 stars, based on 598 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

598 reviews

5.0

Jun 26, 2026

Amble opportunity for career growth and great work environment

Account support team

Recommend

CEO approval

Business Outlook

Pros

Ample opportunities for career advancement, coworkers are amazing, management is really helpful and is there for you, flexibility and your set up for success here.

Cons

The pay could be a little better for certain positions.

5.0

Jun 10, 2026

High Impact, High Pace, and Full of Opportunity

Anonymous

Recommend

CEO approval

Business Outlook

Pros

OnTrac is a great fit for individuals who thrive in a fast-paced, dynamic environment. The flexibility offered to remote salaried employees is a significant benefit, and the company's size provides ample opportunity to make a meaningful impact. OnTrac also fosters innovation and is willing to invest in new ideas that drive the business forward.

Cons

OnTrac is best suited for individuals who are hardworking, adaptable, and comfortable navigating ambiguity. The pace can make work-life balance challenging for those who haven't developed strong boundaries and prioritization skills. Success here requires flexibility, a willingness to roll up your sleeves, and the ability to thrive in a fast-changing environment where priorities can shift quickly.

OnTrac Response

2w

Thank you for sharing such thoughtful feedback about your experience at OnTrac! It’s great to hear that you’ve found opportunities to make a meaningful impact, contribute new ideas, and take advantage of the flexibility and growth opportunities available across the organization. We’re especially glad to hear that innovation and continuous improvement have been part of your experience. Our environment is fast-paced and constantly evolving, and we appreciate your perspective on the adaptability and commitment it takes to be successful. We appreciate everything you and the rest of the team do to keep things moving and help us improve along the way.

5.0

Jun 10, 2026

Exciting Growth Company with Strong Opportunities to Make an Impact

Vice president human resources

Recommend

CEO approval

Business Outlook

Pros

OnTrac is a company that provides employees with the opportunity to make a meaningful impact. The organization is focused on growth, operational excellence, and continuous improvement, creating opportunities for employees to contribute beyond their immediate responsibilities. The people are committed, hardworking, and passionate about serving customers, and there is a strong willingness across the organization to embrace change and innovation. Employees who are adaptable, collaborative, and results-oriented can build rewarding careers and have a visible influence on the company's success.

Cons

As a company undergoing significant growth and transformation, there are naturally opportunities to continue strengthening processes, communication, and cross-functional coordination. The pace is fast, and priorities can evolve as the business responds to customer needs and market opportunities. Employees who thrive in dynamic environments will be most successful.

OnTrac Response

2w

Thank you for sharing such thoughtful feedback about your experience at OnTrac! We’re glad to hear that you’ve found opportunities to make a meaningful impact and contribute to the company’s continued growth and success. It’s especially rewarding to hear your recognition of the people across the organization who bring commitment, collaboration, and innovation to their work every day. As we continue to grow and evolve, we appreciate your perspective on the opportunities that come with transformation and continuous improvement. We appreciate everything you and the rest of the team do to help move our business forward and strengthen the employee experience along the way.

Viewing 1 - 3 of 598 Reviews

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OnTrac

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Amble opportunity for career growth and great work environment

High Impact, High Pace, and Full of Opportunity

Exciting Growth Company with Strong Opportunities to Make an Impact

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