OnTrac reviews

2.9

37% would recommend to a friend

(598 total reviews)
avatar

Mike Brown

75% approve of CEO

39% positive business outlook

OnTrac has an employee rating of 2.9 out of 5 stars, based on 598 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

598 reviews
4.0
Jun 1, 2026

Focused on career growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

OnTrac is focused on internal career growth and ways to improve employee engagement and benefits.

Cons

OnTrac went through a recent large merger and has gone through a lot of change in leadership, policies and procedures. The environment is more beneficial for someone who excels at change management.

avatar
OnTrac Response
1mo
Thank you for taking the time to share your experience! We’re really glad to hear you’ve seen opportunities for career growth and improvements in employee engagement and benefits during your time with the team. Our operations move fast, and periods of change can bring new challenges, but it’s the people who make the difference every day. We appreciate everything you and the rest of the team do to keep things moving and help us improve along the way.
1.0
Jun 28, 2026

It is a job ….

Recommend
CEO approval
Business Outlook

Pros

It is a pay check

Cons

This is solely for the IR/sunrise shift. -Poor management/leadership they don’t communicate well and yell and talk down on you. They got rid of the managers that we actually liked working for a few months ago. People have quit because how she treats us handlers . -scheduling - have you start earlier but take an hour lunch . Make it make sense - hard workers - they will run you into the ground , while the lazy/slower workers don’t get pushed or worked as hard. A lot of favoritism here - safety hazards everywhere - pallets not spaced , irregular boxes / oversized boxes lining the belts and exits of the trucks - training - very poor . They will put new people on the van lines and not even explain/show what needs to be done . They do not train us how to brick load or build a solid wall. -personnel - revolving door . They waste time onboarding people just to have them work a week then leave sometimes just a day or two . On any given day 8-10 people call in . Then the burden is on the people that show up . Pay - they need to pay a differential for night shift . It might keep more people . I have seen the good and bad here . The current situation is the bad .

Viewing 1 - 3 of 598 Reviews

Glassdoor has 717 OnTrac reviews submitted anonymously by OnTrac employees. Read employee reviews and ratings on Glassdoor to decide if OnTrac is right for you.