Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at OnTrac?

37% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.0 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (59) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Delivery Driver (20) , Driver (20) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"Good pay ok hours stable" ((in 37 reviews)); "Good people working there and it’s okay" ((in 19 reviews)); "Good money and can be done early" ((in 14 reviews)); "• friendly coworkers" ((in 11 reviews)); "Good opportunity to get experience so you can get a better job elsewhere or start your own courier service." ((in 9 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"no process, no logistics, route localization, bad managers, bad staffs" ((in 18 reviews)); "I work quite long hours in my job." ((in 15 reviews)); "Upper management can not be the best but most are very nice." ((in 12 reviews)); "no benefits lack of opportunities" ((in 12 reviews)); "No work life balance." ((in 8 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

OnTrac reviews

2.9

37% would recommend to a friend

(598 total reviews)

Mike Brown

75% approve of CEO

39% positive business outlook

Ratings by demographic groups

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OnTrac has an employee rating of 2.9 out of 5 stars, based on 598 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

598 reviews

5.0

Jun 2, 2026

Fast-paced environment with growth opportunities, but busy

Senior recruiter

Recommend

CEO approval

Business Outlook

Pros

Great team to work with. Very fast-paced with lots of opportunities for growth

Cons

Very busy, lots of changing priorities and policies

OnTrac Response

3w

Thank you for taking the time to share your experience! We’re really glad to hear you’ve enjoyed working with the team and found opportunities for growth along the way. We appreciate your contributions to our recruiting efforts and the role you play in helping us attract great talent while supporting the continued growth of our organization. We appreciate your thoughtful feedback and perspective. We appreciate everything you and the rest of the team do to help us grow, support our hiring efforts, and keep us moving forward.

4.0

Jun 1, 2026

Focused on career growth

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

OnTrac is focused on internal career growth and ways to improve employee engagement and benefits.

Cons

OnTrac went through a recent large merger and has gone through a lot of change in leadership, policies and procedures. The environment is more beneficial for someone who excels at change management.

OnTrac Response

1mo

Thank you for taking the time to share your experience! We’re really glad to hear you’ve seen opportunities for career growth and improvements in employee engagement and benefits during your time with the team. Our operations move fast, and periods of change can bring new challenges, but it’s the people who make the difference every day. We appreciate everything you and the rest of the team do to keep things moving and help us improve along the way.

2.0

May 28, 2026

Busy work with physical demands and low pay

Warehouse associate

Recommend

CEO approval

Business Outlook

Pros

Easy but busy if you are dealing with small packages. Much more physical if they have you loading trailers.

Cons

It gets hot and pay is low.

OnTrac Response

1mo

Thank you for taking the time to share your feedback. We’re sorry to hear your experience didn’t meet expectations. We take feedback like this seriously and are always looking for ways to improve the employee experience across our teams. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.

Viewing 10 - 12 of 598 Reviews

Jobs at OnTrac

Logistics Settlement Validation Specialist (Hub-to-Hub) | REMOTE

Fleet Traffic Control Specialist (Hub-to-Hub) | REMOTE

Warehouse Package Handler

Warehouse Package Handler

Warehouse Package Handler

OnTrac

OnTrac reviews

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Reviews by job title

Fast-paced environment with growth opportunities, but busy

Focused on career growth

Busy work with physical demands and low pay

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