Does One Call pay their employees well?

According to anonymously submitted Glassdoor reviews, One Call employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at One Call. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at One Call?

39% of One Call employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated One Call 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at One Call?

Care Coordinator (88) , Patient Care Coordinator (27) , Medical Service Coordinator (19) , Customer Service Representative (17) , Care Coordinator I (14) , Operations Supervisor (10) , Manager (9) , Customer Care Coordinator (8) , Supervisor (7) , Director (6) , Scheduling Coordinator (6) , Accounts Receivable Specialist (5) , Intake Coordinator (5) , Medical Services Coordinator (5) , Medical Transportation Coordinator (5)

What are the pros of working at One Call according to real employee reviews?

"Good benefits and PTO." ((in 54 reviews)); "Work from home position is good." ((in 41 reviews)); "Great work place people were great" ((in 34 reviews)); "The IT team is great" ((in 14 reviews)); "It had good culture and the managers took care of you" ((in 11 reviews))

What are the cons of working at One Call according to real employee reviews?

"Low Pay (Took me YEARS to earn the same pay I earned at my previous (similar) Customer Service Job in Maryland!)" ((in 55 reviews)); "Constant changing of position due to poor management." ((in 46 reviews)); "Managers don't do any work but are able to tell you that you should be able to meet this and that KPI." ((in 18 reviews)); "The work is mind numbing, quotas keep increasing and become harder and harder to hit goals, upper management is unstable (I’ve lost count of how many CFO’s and CEO’s have come and gone), training for most processes are inadequate because you’ll still find yourself asking for help on something that was not adequately covered." ((in 15 reviews)); "Poor Training" ((in 14 reviews))

What are employees saying about One Call layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about One Call layoffs and their outlook for job security at One Call in 2026.

What are the top reviewed One Call locations?

Jacksonville , Parsippany , Springfield , West Hills , Tampa , Titusville , Dallas , Pittsburgh , Alpharetta , Jersey City , New York , Los Angeles , Florida City , Columbus , Philadelphia , Boston , Fairfield , Morristown , Idaho Falls , Cairo , Phoenix , Wayne , Tulsa , Albuquerque , Fayetteville , Jacksonville , Burleson , Flower Mound , El Paso , Houston

One Call reviews

3.0

39% would recommend to a friend

(715 total reviews)

Nick Mendez

38% approve of CEO

39% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

715 reviews

2.0

Nov 29, 2013

Good to gain experience but ...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good market to work in and good experience gained. Pay was good for the area as well. Overall good opportunity

Cons

Not much advancement opportunity. Many in upper management scrambling to be on top at any cost. General disconnect from workers.

2.0

Feb 17, 2013

Offers great benefits, but difficult to grow professionally within the company due to disorganized management.

Document facilitator

Recommend

CEO approval

Business Outlook

Pros

Flexible shift options, good health and dental insurance, and 401k perks. Jacksonville office is a beautiful location overlooking downtown and has a riverside view.

Cons

It is easy to get discouraged when dedicating much time and work and no acknowledgement or leads to advancement from upper level management. Workers are not positively reinforced as much as they should be when deserving.

2.0

Mar 10, 2011

Overworked

Rn catastrophic care coordinator

Recommend

CEO approval

Business Outlook

Pros

Fellow workers who try to do the right thing and take care of the patients. Nice office location on the river in the Aetna Building.

Cons

The company is going through growing pains and still has managers/supervisors who have been promoted from within the company and are clueless about their responsibilities. The IT enhancements do not serve the home health side of the business and the systems do not promote 'care management'.

Viewing 322 - 324 of 715 Reviews

Top companies for "Compensation and Benefits" near you

Kaiser Permanente

4.2★Compensation & Benefits

Humana

3.7★Compensation & Benefits

Elevance Health

3.6★Compensation & Benefits

The Cigna Group

3.5★Compensation & Benefits

Jobs at One Call

Senior Director Information Technology

Principal Product Manager

Principal Product Manager

One Call

One Call reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good to gain experience but ...

Offers great benefits, but difficult to grow professionally within the company due to disorganized management.

Overworked

Top companies for "Compensation and Benefits" near you

Jobs at One Call

One Call reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jobs at One Call

One Call reviews FAQs