Does One Call pay their employees well?

According to anonymously submitted Glassdoor reviews, One Call employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at One Call. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at One Call?

40% of One Call employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated One Call 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at One Call?

Care Coordinator (88) , Patient Care Coordinator (27) , Medical Service Coordinator (19) , Customer Service Representative (17) , Care Coordinator I (14) , Operations Supervisor (10) , Manager (9) , Customer Care Coordinator (8) , Supervisor (7) , Director (6) , Scheduling Coordinator (6) , Accounts Receivable Specialist (5) , Intake Coordinator (5) , Medical Services Coordinator (5) , Medical Transportation Coordinator (5)

What are the pros of working at One Call according to real employee reviews?

"Good benefits and a very active/attentive HR department" ((in 64 reviews)); "Work from home position is good." ((in 39 reviews)); "Great work place people were great" ((in 36 reviews)); "The IT team is great" ((in 15 reviews)); "Good work/life balance" ((in 13 reviews))

What are the cons of working at One Call according to real employee reviews?

"Low Pay (Took me YEARS to earn the same pay I earned at my previous (similar) Customer Service Job in Maryland!)" ((in 58 reviews)); "Constant changing of position due to poor management." ((in 50 reviews)); "Managers don't do any work but are able to tell you that you should be able to meet this and that KPI." ((in 18 reviews)); "Additional training was put down in my coaching notes, and I never got it." ((in 17 reviews)); "Many in upper management scrambling to be on top at any cost." ((in 15 reviews))

What are employees saying about One Call layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about One Call layoffs and their outlook for job security at One Call in 2026.

What are the top reviewed One Call locations?

Jacksonville , Parsippany , Springfield , West Hills , Tampa , Titusville , Dallas , Pittsburgh , Alpharetta , Jersey City , New York , Los Angeles , Florida City , Columbus , Philadelphia , Boston , Fairfield , Morristown , Idaho Falls , Cairo , Phoenix , Wayne , Tulsa , Albuquerque , Fayetteville , Jacksonville , Burleson , Flower Mound , El Paso , Houston

One Call reviews

3.0

40% would recommend to a friend

(715 total reviews)

Nick Mendez

40% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (715 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

715 reviews

3.0

May 20, 2017

It really depends...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Certain members of the leadership are AMAZING. The people would be my #1 "pro." Pay is decent. I get overtime pretty often, too. They certainly have the resources to afford whoever they want! Also, very open when it comes to working remotely; a good portion of the employees work from home at least some of the time if not exclusively. It's a huge company so depending on what department and office you're in your experience can be incredibly different.

Cons

Always changing staff, reorganizing, etc. You never REALLY feel like your job is totally secure. Even when it comes to benefits! They seem to change insurance carriers every year (and usually not for the better).

4.0

Apr 30, 2017

Provider Relations

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There was a positive company culture.

Cons

Company has been bought out, so things may have changed.

4.0

Apr 28, 2017

Good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good manager, not micro managed

Cons

Terrible bonus plans, operations management team is poor

Viewing 496 - 498 of 715 Reviews

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Jobs at One Call

Senior Director Information Technology

Principal Product Manager

Principal Product Manager

One Call

One Call reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

It really depends...

Provider Relations

Good

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