Does One Call pay their employees well?

According to anonymously submitted Glassdoor reviews, One Call employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at One Call. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at One Call?

40% of One Call employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated One Call 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at One Call?

Care Coordinator (88) , Patient Care Coordinator (27) , Medical Service Coordinator (19) , Customer Service Representative (17) , Care Coordinator I (14) , Operations Supervisor (10) , Manager (9) , Customer Care Coordinator (8) , Supervisor (7) , Director (6) , Scheduling Coordinator (6) , Accounts Receivable Specialist (5) , Intake Coordinator (5) , Medical Services Coordinator (5) , Medical Transportation Coordinator (5)

What are the pros of working at One Call according to real employee reviews?

"Good benefits and co workers" ((in 58 reviews)); "Work from home position is good." ((in 42 reviews)); "Great work place people were great" ((in 34 reviews)); "The IT team is great" ((in 14 reviews)); "PTO is generous." ((in 11 reviews))

What are the cons of working at One Call according to real employee reviews?

"Low Pay (Took me YEARS to earn the same pay I earned at my previous (similar) Customer Service Job in Maryland!)" ((in 57 reviews)); "Constant changing of position due to poor management." ((in 49 reviews)); "Managers don't do any work but are able to tell you that you should be able to meet this and that KPI." ((in 18 reviews)); "Poor Training" ((in 16 reviews)); "Many in upper management scrambling to be on top at any cost." ((in 13 reviews))

What are employees saying about One Call layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about One Call layoffs and their outlook for job security at One Call in 2026.

What are the top reviewed One Call locations?

Jacksonville , Parsippany , Springfield , West Hills , Tampa , Titusville , Dallas , Pittsburgh , Alpharetta , Jersey City , New York , Los Angeles , Florida City , Columbus , Philadelphia , Boston , Fairfield , Morristown , Idaho Falls , Cairo , Phoenix , Wayne , Tulsa , Albuquerque , Fayetteville , Jacksonville , Burleson , Flower Mound , El Paso , Houston

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One Call

One Call reviews

3.0

40% would recommend to a friend

(715 total reviews)

Nick Mendez

40% approve of CEO

40% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.1

Culture & values

3.0

Career opportunities

2.8

Compensation and benefits

2.6

Senior management

One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

715 reviews

5.0

Jan 23, 2019

Love my Job-Home Health

Senior care coordinator

Recommend

CEO approval

Business Outlook

Pros

I love this job but will admit it is not for everyone! I work in home health. This is case management period. You have multiple claimants you staff, follow, update carriers, restaff, put out fires, billing, schedule all other services (dr appts, transportation, translation, outpatient, DME) I mean you do everything from start to finish. Some files are a week some a month and a lot are years. It’s hard work but worth it!

Cons

They really don’t pay enough for the jobs you do. Company is changing and growing and some people cannot deal with the constant changes.

3.0

Jan 14, 2019

Business Analyst

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Nice place to work with great people.

Cons

If you are hired in house and apply to new position for advancement they low ball your salary.

2.0

Jan 6, 2019

Conglomeration of merged healthcare servicing companies struggling to unify their identity.

Project manager

Recommend

CEO approval

Business Outlook

Pros

Slowly, but surely, some very good leaders are being inserted into key roles, which should help to improve existing challenges.

Cons

Many weak leaders, some at high levels of the company. Customer service issues have some large clients disgruntled. IT systems are a challenge to maintain. Company is owned by venture capitalists making future plans uncertain.

Viewing 577 - 579 of 715 Reviews

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Jobs at One Call

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Regional Account Manager-California

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One Call

One Call reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Love my Job-Home Health

Business Analyst

Conglomeration of merged healthcare servicing companies struggling to unify their identity.

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