Does One Call pay their employees well?

According to anonymously submitted Glassdoor reviews, One Call employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at One Call. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at One Call?

40% of One Call employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated One Call 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at One Call?

Care Coordinator (88) , Patient Care Coordinator (27) , Medical Service Coordinator (19) , Customer Service Representative (17) , Care Coordinator I (14) , Operations Supervisor (10) , Manager (9) , Customer Care Coordinator (8) , Supervisor (7) , Director (6) , Scheduling Coordinator (6) , Accounts Receivable Specialist (5) , Intake Coordinator (5) , Medical Services Coordinator (5) , Medical Transportation Coordinator (5)

What are the pros of working at One Call according to real employee reviews?

"Good benefits and co workers" ((in 58 reviews)); "Work from home position is good." ((in 42 reviews)); "Great work place people were great" ((in 34 reviews)); "The IT team is great" ((in 14 reviews)); "PTO is generous." ((in 11 reviews))

What are the cons of working at One Call according to real employee reviews?

"Low Pay (Took me YEARS to earn the same pay I earned at my previous (similar) Customer Service Job in Maryland!)" ((in 57 reviews)); "Constant changing of position due to poor management." ((in 49 reviews)); "Managers don't do any work but are able to tell you that you should be able to meet this and that KPI." ((in 18 reviews)); "Poor Training" ((in 16 reviews)); "Many in upper management scrambling to be on top at any cost." ((in 13 reviews))

What are employees saying about One Call layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about One Call layoffs and their outlook for job security at One Call in 2026.

What are the top reviewed One Call locations?

Jacksonville , Parsippany , Springfield , West Hills , Tampa , Titusville , Dallas , Pittsburgh , Alpharetta , Jersey City , New York , Los Angeles , Florida City , Columbus , Philadelphia , Boston , Fairfield , Morristown , Idaho Falls , Cairo , Phoenix , Wayne , Tulsa , Albuquerque , Fayetteville , Jacksonville , Burleson , Flower Mound , El Paso , Houston

One Call reviews

3.0

40% would recommend to a friend

(715 total reviews)

Nick Mendez

40% approve of CEO

40% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

715 reviews

3.0

Dec 7, 2017

Patient Care Coordinator

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly environment opportunity for advancement

Cons

low pay call center envinronment

One Call Response

8y

Thank you for this feedback. We are happy to hear that you enjoyed the friendly atmosphere here at One Call and the opportunities for advancement.

5.0

Dec 6, 2017

CMC

Cmc

Recommend

CEO approval

Business Outlook

Pros

Awesome place to work , there are a lot of great people that actually care about their employees and coworkers . I'm proud to say this is my new career.

Cons

I don't particularly like the hours but for a company the size I'm willing to make the sacrifice

One Call Response

8y

We appreciate you taking the time to share your thoughts and are happy to hear that your experience has been so positive. We look forward to continued growth in our Springfield office as well, thanks to dedicated employees like you.

5.0

Nov 20, 2017

Great company!

Clinical care coordinator

Recommend

CEO approval

Business Outlook

Pros

Flex hours, great views, own desk area, secure building

Cons

Parking isn't the best but it's getting worked on.

One Call Response

8y

Thank you for your feedback. We are happy to hear that you enjoy your work schedule and location. We anticipate the parking situation to improve within the next couple of months.

Viewing 595 - 597 of 715 Reviews

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Jobs at One Call

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Senior Director Information Technology

Manager, Regional Accounts - Georgia

Principal Product Manager

One Call

One Call reviews

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Reviews by job title

Patient Care Coordinator

CMC

Great company!

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