Does One Call pay their employees well?

According to anonymously submitted Glassdoor reviews, One Call employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at One Call. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at One Call?

42% of One Call employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated One Call 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at One Call?

Care Coordinator (88) , Patient Care Coordinator (27) , Medical Service Coordinator (19) , Customer Service Representative (17) , Care Coordinator I (14) , Operations Supervisor (10) , Manager (9) , Customer Care Coordinator (8) , Supervisor (7) , Director (6) , Scheduling Coordinator (6) , Accounts Receivable Specialist (5) , Intake Coordinator (5) , Medical Services Coordinator (5) , Medical Transportation Coordinator (5)

What are the pros of working at One Call according to real employee reviews?

"Good benefits and PTO." ((in 64 reviews)); "Flexible work from home continuous educational available paid for by company" ((in 40 reviews)); "Great work place people were great" ((in 36 reviews)); "The IT team is great" ((in 16 reviews)); "Good work/life balance" ((in 15 reviews))

What are the cons of working at One Call according to real employee reviews?

"Low Pay (Took me YEARS to earn the same pay I earned at my previous (similar) Customer Service Job in Maryland!)" ((in 59 reviews)); "Constant changing of position due to poor management." ((in 50 reviews)); "Lack of training" ((in 17 reviews)); "Managers don't do any work but are able to tell you that you should be able to meet this and that KPI." ((in 16 reviews)); "The work is mind numbing, quotas keep increasing and become harder and harder to hit goals, upper management is unstable (I’ve lost count of how many CFO’s and CEO’s have come and gone), training for most processes are inadequate because you’ll still find yourself asking for help on something that was not adequately covered." ((in 14 reviews))

What are employees saying about One Call layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about One Call layoffs and their outlook for job security at One Call in 2026.

What are the top reviewed One Call locations?

Jacksonville , Parsippany , Springfield , West Hills , Tampa , Titusville , Dallas , Pittsburgh , Alpharetta , Jersey City , New York , Los Angeles , Florida City , Columbus , Philadelphia , Boston , Fairfield , Morristown , Idaho Falls , Cairo , Phoenix , Wayne , Tulsa , Albuquerque , Fayetteville , Jacksonville , Burleson , Flower Mound , El Paso , Houston

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One Call

One Call reviews

3.0

42% would recommend to a friend

(715 total reviews)

Nick Mendez

44% approve of CEO

43% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.1

Culture & values

3.0

Career opportunities

2.9

Compensation and benefits

2.6

Senior management

One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

715 reviews

3.0

Jul 29, 2015

What is Happening????

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fun loving team environment, flexible hours, 401K Match.

Cons

Work environment is very unstable at the moment. Hard to keep a positive attitude.

1.0

Jul 21, 2015

DO NOT WORK HERE!

Finance specialist

Recommend

CEO approval

Business Outlook

Pros

Casual dress, employees are friendly, security in building and parking garage. Nice suite, nice building, multiple elevators. Landscaping and exterior are well maintained.

Cons

Turnover in upper management and staff is astronomical. Supervisors and managers make decisions they aren't qualified to make. None of the management communicate with one another and are mostly at odds. Training is a joke, conducted by an employee who obviously hasn't been there very long. Some managers are constantly scrutinized while others seem to do whatever they want.

1.0

Jul 20, 2015

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellant HR Department, Pay was great.

Cons

Company does not appreciate long term loyal employees. Management consistently changing.

Viewing 634 - 636 of 715 Reviews

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Jobs at One Call

Regional Account Manager-California

Manager, Regional Accounts - Georgia

Principal Product Manager

Senior Director Information Technology

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One Call

One Call reviews

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Reviews by job title

What is Happening????

DO NOT WORK HERE!

Manager

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