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      One Call

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      One Call reviews

      3.0

      42% would recommend to a friend

      (715 total reviews)
      avatar

      Nick Mendez

      44% approve of CEO

      43% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Work/Life balance

      3.1

      Culture & values

      3.0

      Career opportunities

      2.9

      Compensation and benefits

      2.6

      Senior management

      One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      715 reviews
      4.0
      May 21, 2015

      Great place to work

      Customer care coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, wonderful supervisors; great call center atmosphere, a lot of incentives for their employees. They like to celebrate and keep the employees happy. All around great place to work

      Cons

      Not any I can think of. I would recommend this company.

      1.0
      May 15, 2015

      No cookies unless you sign the ticket that you are on the bus...just imagine the movie Stepford Wives, that's the ticket

      Cash applications team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay benefits and PTO are good...but it's a lure. It makes you a prisoner reaching out to anyone on the outside to save you....I was saved! I started with USC in 2007. Oh and I left in 2015..not sure why it didn't give that option. The bus rolled in to USC in 2012...3 years I waited patiently that merger issues would be ironed out.

      Cons

      If you have a mind you will not be able to utilize it. Too many groupies and not enough work ethics. Permissions to do your job well will not be given. And someone is waiting in the corner to take credit for what you did. If you are unfortunate to have "merged" with this company god be with you. When One Call merged we thought finally things would get better...joke was on many of us. Things just got worse...we have a support group for jumpers and ones that were given a box and tossed out. I was promoted in 2013 not with the expected your doing a great job but with "it was decided by the executive team that I have too many things to do and you needed to take some of my respinsibilities" ..way to go..you must be proud of your leadership skills. I would love to say this is all in one department...being Accounting...it's not.

      Viewing 643 - 645 of 715 Reviews
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      ReviewsOne Call reviews

      Glassdoor has 768 One Call reviews submitted anonymously by One Call employees. Read employee reviews and ratings on Glassdoor to decide if One Call is right for you.