One Call reviews

3.0

42% would recommend to a friend

(715 total reviews)
avatar

Nick Mendez

44% approve of CEO

43% positive business outlook

One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

715 reviews
3.0
Sep 2, 2024

Decent, but could be better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been with the company for quite a while and have seen many changes. They have really been working hard on improving the culture and promoting inclusivity.

Cons

Being understaffed. I understand that there is always going to be a budget, but how can you expect people to meet their KPI’s if you still need heads even if you are “fully staffed” Being underpaid for the amount of work you do. Required to work as 2 people, but paid as 1. Also, the time keeping system, work force management, is a joke. If you’re on an a call and log out for your break late, that goes against you.

4.0
Aug 19, 2024

Cool

Recommend
CEO approval
Business Outlook

Pros

Working from home was very flexible

Cons

Stressful sometimes but overall worth it

2.0
Aug 18, 2024

Wouldn’t recommend

Recommend
CEO approval
Business Outlook

Pros

We get paid on time.

Cons

Zero employer engagement. Complete inability to successfully update software systems. No encouragement of internal advancement and the pay is far too low for expected production.

Viewing 70 - 72 of 715 Reviews

Glassdoor has 768 One Call reviews submitted anonymously by One Call employees. Read employee reviews and ratings on Glassdoor to decide if One Call is right for you.