Question 1

Does One Call pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, One Call employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at One Call. This rating has decreased by 4% over the last 12 months.

Question 2

How satisfied are employees working at One Call?

Accepted Answer

42% of One Call employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated One Call 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

Question 3

What are the top reviewed jobs at One Call?

Accepted Answer

Care Coordinator (88), Patient Care Coordinator (27), Medical Service Coordinator (19), Customer Service Representative (17), Care Coordinator I (14), Operations Supervisor (10), Manager (9), Customer Care Coordinator (8), Supervisor (7), Director (6), Scheduling Coordinator (6), Accounts Receivable Specialist (5), Intake Coordinator (5), Medical Services Coordinator (5), Medical Transportation Coordinator (5)

Question 4

What are the pros of working at One Call according to real employee reviews?

Accepted Answer

"Good benefits and PTO." ((in 61 reviews)); "Work from home position is good." ((in 40 reviews)); "Great work place people were great" ((in 37 reviews)); "The training and the people there were good." ((in 15 reviews)); "Good work/life balance" ((in 14 reviews))

Question 5

What are the cons of working at One Call according to real employee reviews?

Accepted Answer

"Low Pay (Took me YEARS to earn the same pay I earned at my previous (similar) Customer Service Job in Maryland!)" ((in 55 reviews)); "Constant changing of position due to poor management." ((in 45 reviews)); "Managers don't do any work but are able to tell you that you should be able to meet this and that KPI." ((in 18 reviews)); "The work is mind numbing, quotas keep increasing and become harder and harder to hit goals, upper management is unstable (I’ve lost count of how many CFO’s and CEO’s have come and gone), training for most processes are inadequate because you’ll still find yourself asking for help on something that was not adequately covered." ((in 14 reviews)); "Leadership is cliquey and gossips." ((in 10 reviews))

Question 6

What are employees saying about One Call layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about One Call layoffs and their outlook for job security at One Call in 2026.

Question 7

What are the top reviewed One Call locations?

Accepted Answer

Jacksonville, Parsippany, Springfield, West Hills, Tampa, Titusville, Dallas, Pittsburgh, Alpharetta, Jersey City, New York, Los Angeles, Florida City, Columbus, Philadelphia, Boston, Fairfield, Morristown, Idaho Falls, Cairo, Phoenix, Wayne, Tulsa, Albuquerque, Fayetteville, Jacksonville, Burleson, Flower Mound, El Paso, Houston

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Customer Care Coordinator

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