Does One Call pay their employees well?

According to anonymously submitted Glassdoor reviews, One Call employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at One Call. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at One Call?

39% of One Call employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated One Call 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at One Call?

Care Coordinator (88) , Patient Care Coordinator (27) , Medical Service Coordinator (19) , Customer Service Representative (17) , Care Coordinator I (14) , Operations Supervisor (10) , Manager (9) , Customer Care Coordinator (8) , Supervisor (7) , Director (6) , Scheduling Coordinator (6) , Accounts Receivable Specialist (5) , Intake Coordinator (5) , Medical Services Coordinator (5) , Medical Transportation Coordinator (5)

What are the pros of working at One Call according to real employee reviews?

"Good benefits and PTO." ((in 58 reviews)); "Also, very open when it comes to working remotely; a good portion of the employees work from home at least some of the time if not exclusively." ((in 40 reviews)); "Great work place people were great" ((in 36 reviews)); "The IT team is great" ((in 15 reviews)); "High moral and great Leadership." ((in 11 reviews))

What are the cons of working at One Call according to real employee reviews?

"Low Pay (Took me YEARS to earn the same pay I earned at my previous (similar) Customer Service Job in Maryland!)" ((in 50 reviews)); "Constant changing of position due to poor management." ((in 48 reviews)); "Poor Training" ((in 19 reviews)); "Managers don't do any work but are able to tell you that you should be able to meet this and that KPI." ((in 17 reviews)); "The work is mind numbing, quotas keep increasing and become harder and harder to hit goals, upper management is unstable (I’ve lost count of how many CFO’s and CEO’s have come and gone), training for most processes are inadequate because you’ll still find yourself asking for help on something that was not adequately covered." ((in 16 reviews))

What are employees saying about One Call layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about One Call layoffs and their outlook for job security at One Call in 2026.

What are the top reviewed One Call locations?

Jacksonville , Parsippany , Springfield , West Hills , Tampa , Titusville , Dallas , Pittsburgh , Alpharetta , Jersey City , New York , Los Angeles , Florida City , Columbus , Philadelphia , Boston , Fairfield , Morristown , Idaho Falls , Cairo , Phoenix , Wayne , Tulsa , Albuquerque , Fayetteville , Jacksonville , Burleson , Flower Mound , El Paso , Houston

One Call reviews

3.0

39% would recommend to a friend

(205 total reviews)

Nick Mendez

38% approve of CEO

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (205 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

205 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Feb 28, 2020

Ok place to work for the experience

Medical service coordinator

Recommend

CEO approval

Business Outlook

Pros

Good experience They try to show employee appreciation

Cons

Low pay for heavy workload. No incentive for promotion Barely any community involvement for employees to participate in. Micromanaged Managers only concerned with making themselves look good not about the wellbeing of their employees If you’re a good worker when you try to post out, supervisors will watch you under a microscope waiting for you to mess up to put you on corrective action so you can’t

4.0

Feb 24, 2020

Lots to Love but still needs improvement

Regional sales director

Recommend

CEO approval

Business Outlook

Pros

Leaders really care and have been very open regarding recent issues; great commission plans (2020 IDK not out yet); amazing peers

Cons

no raises in 8 plus years; service challenges are up and down;

3.0

Feb 11, 2020

9 years with One Call

National account manager

Recommend

CEO approval

Business Outlook

Pros

Great employees, Great work hours

Cons

Disorganized, No guidance on what to do and how to achieve. Others in the same position or similar with higher pay, non achievable bonuses, impersonal and clique supervisors and management

Viewing 118 - 120 of 205 Reviews

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One Call reviews

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Ok place to work for the experience

Lots to Love but still needs improvement

9 years with One Call

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