Does One Call pay their employees well?

According to anonymously submitted Glassdoor reviews, One Call employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at One Call. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at One Call?

40% of One Call employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated One Call 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at One Call?

Care Coordinator (88) , Patient Care Coordinator (27) , Medical Service Coordinator (19) , Customer Service Representative (17) , Care Coordinator I (14) , Operations Supervisor (10) , Manager (9) , Customer Care Coordinator (8) , Supervisor (7) , Director (6) , Scheduling Coordinator (6) , Accounts Receivable Specialist (5) , Intake Coordinator (5) , Medical Services Coordinator (5) , Medical Transportation Coordinator (5)

What are the pros of working at One Call according to real employee reviews?

"Good benefits and co workers" ((in 58 reviews)); "Work from home position is good." ((in 42 reviews)); "Great work place people were great" ((in 34 reviews)); "The IT team is great" ((in 14 reviews)); "PTO is generous." ((in 11 reviews))

What are the cons of working at One Call according to real employee reviews?

"Low Pay (Took me YEARS to earn the same pay I earned at my previous (similar) Customer Service Job in Maryland!)" ((in 57 reviews)); "Constant changing of position due to poor management." ((in 49 reviews)); "Managers don't do any work but are able to tell you that you should be able to meet this and that KPI." ((in 18 reviews)); "Poor Training" ((in 16 reviews)); "Many in upper management scrambling to be on top at any cost." ((in 13 reviews))

What are employees saying about One Call layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about One Call layoffs and their outlook for job security at One Call in 2026.

What are the top reviewed One Call locations?

Jacksonville , Parsippany , Springfield , West Hills , Tampa , Titusville , Dallas , Pittsburgh , Alpharetta , Jersey City , New York , Los Angeles , Florida City , Columbus , Philadelphia , Boston , Fairfield , Morristown , Idaho Falls , Cairo , Phoenix , Wayne , Tulsa , Albuquerque , Fayetteville , Jacksonville , Burleson , Flower Mound , El Paso , Houston

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One Call

One Call reviews

3.0

40% would recommend to a friend

(715 total reviews)

Nick Mendez

40% approve of CEO

40% positive business outlook

Ratings by demographic groups

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One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

715 reviews

1.0

Oct 9, 2023

Do not work here

Medical services coordinator

Recommend

CEO approval

Business Outlook

Pros

The pay is decent, and benefits are okay

Cons

Does not put its employees first; you are assigned a schedule and never allowed to change unless it "supports business needs". Turnover is high here because management will not listen to employees about the workload or issues.

3.0

Oct 7, 2023

it was good

Fine artist ( painting )

Recommend

CEO approval

Business Outlook

Pros

you feel confident and you start trusting your skills

Cons

its tiring and hectic and you sometimes feel like going home

4.0

Oct 3, 2023

Decent Place to Work

Information security engineer

Recommend

CEO approval

Business Outlook

Pros

Competitive pay. Average PTO. Work from home.

Cons

Company has a high turnover rate.

Viewing 121 - 123 of 715 Reviews

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Jobs at One Call

Regional Account Manager-California

Manager, Regional Accounts - Georgia

Senior Director Information Technology

Principal Product Manager

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