Does One Call pay their employees well?

According to anonymously submitted Glassdoor reviews, One Call employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at One Call. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at One Call?

40% of One Call employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated One Call 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at One Call?

Care Coordinator (88) , Patient Care Coordinator (27) , Medical Service Coordinator (19) , Customer Service Representative (17) , Care Coordinator I (14) , Operations Supervisor (10) , Manager (9) , Customer Care Coordinator (8) , Supervisor (7) , Director (6) , Scheduling Coordinator (6) , Accounts Receivable Specialist (5) , Intake Coordinator (5) , Medical Services Coordinator (5) , Medical Transportation Coordinator (5)

What are the pros of working at One Call according to real employee reviews?

"Good benefits and co workers" ((in 58 reviews)); "Work from home position is good." ((in 42 reviews)); "Great work place people were great" ((in 34 reviews)); "The IT team is great" ((in 14 reviews)); "PTO is generous." ((in 11 reviews))

What are the cons of working at One Call according to real employee reviews?

"Low Pay (Took me YEARS to earn the same pay I earned at my previous (similar) Customer Service Job in Maryland!)" ((in 57 reviews)); "Constant changing of position due to poor management." ((in 49 reviews)); "Managers don't do any work but are able to tell you that you should be able to meet this and that KPI." ((in 18 reviews)); "Poor Training" ((in 16 reviews)); "Many in upper management scrambling to be on top at any cost." ((in 13 reviews))

What are employees saying about One Call layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about One Call layoffs and their outlook for job security at One Call in 2026.

What are the top reviewed One Call locations?

Jacksonville , Parsippany , Springfield , West Hills , Tampa , Titusville , Dallas , Pittsburgh , Alpharetta , Jersey City , New York , Los Angeles , Florida City , Columbus , Philadelphia , Boston , Fairfield , Morristown , Idaho Falls , Cairo , Phoenix , Wayne , Tulsa , Albuquerque , Fayetteville , Jacksonville , Burleson , Flower Mound , El Paso , Houston

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One Call

One Call reviews

3.0

40% would recommend to a friend

(715 total reviews)

Nick Mendez

40% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (715 reviews)

Ratings by demographic groups

Race / Ethnicity

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One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

715 reviews

2.0

Jun 7, 2023

no no no

Care coordinator

Recommend

CEO approval

Business Outlook

Pros

monday through friday schedule. weekends/holidays off.

Cons

low pay for amount of work

3.0

Jun 1, 2023

One call

Care coordinator 2

Recommend

CEO approval

Business Outlook

Pros

Great fellow employees and decent benefits.

Cons

Upper Management has their hands stuck in places they don’t belong, pay isn’t comparable to other companies and raises are hard to come by, constantly changing rules and expectations make it hard to achieve goals to obtain raises

4.0

May 30, 2023

Ar job

Accounts receivable specialist

Recommend

CEO approval

Business Outlook

Pros

Decent company to grow with.

Cons

No extra incentives or bonus.

Viewing 145 - 147 of 715 Reviews

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Jobs at One Call

Regional Account Manager-California

Manager, Regional Accounts - Georgia

Senior Director Information Technology

Principal Product Manager

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