One Call reviews

-ample flexible paid time off -consideration for employee comfort -compassionate management -great break room with free coffee -self paced training available -work you can feel good about

Stable work schedule and decent pay. Standard benefits and PTO. If you're an actual professional used to a call center environment, you should be able to see these negative reviews for what they are. There is no chaos occurring because of mergers. There is change, but if you can't roll with it, you're just going to be miserable. While not all members of leadership are amazing, the vast majority are and they foster and encourage their employees. There IS a promotion system in place, but you actually have to do the work to get promoted. You can't just do the bare minimum and expect to get promoted or get a raise. You have to put in the extra effort. Also, there is no new work from home option at this time. That door shut a long time ago and they aren't letting anyone else do it other than the ones who were lucky enough to get out of the door the first few rounds.