One Call reviews

3.0

40% would recommend to a friend

(715 total reviews)
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Nick Mendez

40% approve of CEO

40% positive business outlook

One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

715 reviews
4.0
Aug 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Culture Benefits Not micromanaged Dress code- tattoos, vivid hair color, jeans are okay

Cons

Training isn't specific enough for positions Merge with OneCall is changing some of the culture Communication between teams and departments needs to be more fluid

3.0
Aug 21, 2016

Merged with One Call

Recommend
CEO approval
Business Outlook

Pros

Good benefits Competitive Salary Good culture A lot of opportunity for growth if you're a good soldier. Make sure your manager's manager knows you want to move up.

Cons

After merger, culture is now all about the bottom line instead of the people. Growth has slowed down as the company gets bigger.

1.0
Aug 8, 2016

Greed Has Destroyed This Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This used to be a focused, customer-centric company when Don Duford was in charge. The culture was employee-friendly which led to better customer service (yes, there IS a link). People felt listened to and valued.

Cons

Since the merger with MCS, it has been all downhill. Joe Delaney is an ego-centric individual who doesn't know how to do anything but listen to the sound of his own voice. I'm glad he is finally gone. He once stood up in a town hall meeting and said there were no plans for a lay-off while the severance documents were already in queue. Such a liar. He closed an entire building in Titusville FL because he "likes everyone in one office". He didn't give a hoot about all the people he was putting out of work. The cost of health insurance went up to the point where the care coordinator's were working almost exclusively to pay for their benefits.

Viewing 178 - 180 of 715 Reviews

Glassdoor has 768 One Call reviews submitted anonymously by One Call employees. Read employee reviews and ratings on Glassdoor to decide if One Call is right for you.