Does One Call pay their employees well?

According to anonymously submitted Glassdoor reviews, One Call employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at One Call. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at One Call?

40% of One Call employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated One Call 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at One Call?

Care Coordinator (88) , Patient Care Coordinator (27) , Medical Service Coordinator (19) , Customer Service Representative (17) , Care Coordinator I (14) , Operations Supervisor (10) , Manager (9) , Customer Care Coordinator (8) , Supervisor (7) , Director (6) , Scheduling Coordinator (6) , Accounts Receivable Specialist (5) , Intake Coordinator (5) , Medical Services Coordinator (5) , Medical Transportation Coordinator (5)

What are the pros of working at One Call according to real employee reviews?

"Good benefits and PTO." ((in 64 reviews)); "Good benefits, work from home" ((in 44 reviews)); "Great work place people were great" ((in 34 reviews)); "The training and the people there were good." ((in 17 reviews)); "The IT team is great" ((in 14 reviews))

What are the cons of working at One Call according to real employee reviews?

"Low Pay (Took me YEARS to earn the same pay I earned at my previous (similar) Customer Service Job in Maryland!)" ((in 61 reviews)); "Constant changing of position due to poor management." ((in 48 reviews)); "Managers don't do any work but are able to tell you that you should be able to meet this and that KPI." ((in 17 reviews)); "Many in upper management scrambling to be on top at any cost." ((in 14 reviews)); "Leadership is cliquey and gossips." ((in 11 reviews))

What are employees saying about One Call layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about One Call layoffs and their outlook for job security at One Call in 2026.

What are the top reviewed One Call locations?

Jacksonville , Parsippany , Springfield , West Hills , Tampa , Titusville , Dallas , Pittsburgh , Alpharetta , Jersey City , New York , Los Angeles , Florida City , Columbus , Philadelphia , Boston , Fairfield , Morristown , Idaho Falls , Cairo , Phoenix , Wayne , Tulsa , Albuquerque , Fayetteville , Jacksonville , Burleson , Flower Mound , El Paso , Houston

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One Call

One Call reviews

3.0

40% would recommend to a friend

(715 total reviews)

Nick Mendez

40% approve of CEO

40% positive business outlook

Ratings by demographic groups

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One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

715 reviews

5.0

Oct 5, 2022

good and excellent not bad

Call center customer service representative

Recommend

CEO approval

Business Outlook

Pros

good not that bad beautiful company

Cons

customers is too hustle and demanding

3.0

Oct 4, 2022

Not For me

Care coordinator i

Recommend

CEO approval

Business Outlook

Pros

Benefits are good. Remote job.

Cons

Heavily micromanaged, high call volume call center (if you dont like being on the phone all day back to back reconsider), not really flexible with pto, you have to put it in atleast 3 days ahead of time (if its not approved you wont get pto and it would be an occurance) , pay is mid.

4.0

Sep 29, 2022

Great People

Patient coordinator

Recommend

CEO approval

Business Outlook

Pros

Good training, excellent communication, remote work, weekends off.

Cons

Pay could be better, some job pressure

Viewing 184 - 186 of 715 Reviews

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Jobs at One Call

Staff Software Engineer

Senior Product Manager

Principal Product Manager

Principal Product Manager

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good and excellent not bad

Not For me

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