Does One Call pay their employees well?

According to anonymously submitted Glassdoor reviews, One Call employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at One Call. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at One Call?

40% of One Call employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated One Call 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at One Call?

Care Coordinator (88) , Patient Care Coordinator (27) , Medical Service Coordinator (19) , Customer Service Representative (17) , Care Coordinator I (14) , Operations Supervisor (10) , Manager (9) , Customer Care Coordinator (8) , Supervisor (7) , Director (6) , Scheduling Coordinator (6) , Accounts Receivable Specialist (5) , Intake Coordinator (5) , Medical Services Coordinator (5) , Medical Transportation Coordinator (5)

What are the pros of working at One Call according to real employee reviews?

"Good benefits and a very active/attentive HR department" ((in 64 reviews)); "Work from home position is good." ((in 39 reviews)); "Great work place people were great" ((in 36 reviews)); "The IT team is great" ((in 15 reviews)); "Good work/life balance" ((in 13 reviews))

What are the cons of working at One Call according to real employee reviews?

"Low Pay (Took me YEARS to earn the same pay I earned at my previous (similar) Customer Service Job in Maryland!)" ((in 58 reviews)); "Constant changing of position due to poor management." ((in 50 reviews)); "Managers don't do any work but are able to tell you that you should be able to meet this and that KPI." ((in 18 reviews)); "Additional training was put down in my coaching notes, and I never got it." ((in 17 reviews)); "Many in upper management scrambling to be on top at any cost." ((in 15 reviews))

What are employees saying about One Call layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about One Call layoffs and their outlook for job security at One Call in 2026.

What are the top reviewed One Call locations?

Jacksonville , Parsippany , Springfield , West Hills , Tampa , Titusville , Dallas , Pittsburgh , Alpharetta , Jersey City , New York , Los Angeles , Florida City , Columbus , Philadelphia , Boston , Fairfield , Morristown , Idaho Falls , Cairo , Phoenix , Wayne , Tulsa , Albuquerque , Fayetteville , Jacksonville , Burleson , Flower Mound , El Paso , Houston

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One Call

One Call reviews

3.0

40% would recommend to a friend

(715 total reviews)

Nick Mendez

40% approve of CEO

40% positive business outlook

Ratings by demographic groups

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One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

715 reviews

3.0

Mar 2, 2016

Long Term Employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Been with the company for 10+ years. Lots of growth and challenges within those years. Many acquisitions. change of management. Still has been a rewarding career so far.

Cons

lots of changes to senior management. Often not sure of who is who and what they are doing

3.0

Jan 15, 2016

Patient Care Coordinator

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They seem to care about the people.

Cons

Upper management is very hands off.

5.0

Jan 15, 2016

Loved working at OCCM

Patient care coordinator

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, good management team, employee moral programs, decent pay, great view of St. Johns river.

Cons

I loved everything about my job. Only left because I moved out of state.

Viewing 184 - 186 of 715 Reviews

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Long Term Employee

Patient Care Coordinator

Loved working at OCCM

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