Does One Call pay their employees well?

According to anonymously submitted Glassdoor reviews, One Call employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at One Call. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at One Call?

40% of One Call employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated One Call 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at One Call?

Care Coordinator (88) , Patient Care Coordinator (27) , Medical Service Coordinator (19) , Customer Service Representative (17) , Care Coordinator I (14) , Operations Supervisor (10) , Manager (9) , Customer Care Coordinator (8) , Supervisor (7) , Director (6) , Scheduling Coordinator (6) , Accounts Receivable Specialist (5) , Intake Coordinator (5) , Medical Services Coordinator (5) , Medical Transportation Coordinator (5)

What are the pros of working at One Call according to real employee reviews?

"Good benefits and a very active/attentive HR department" ((in 64 reviews)); "Work from home position is good." ((in 39 reviews)); "Great work place people were great" ((in 36 reviews)); "The IT team is great" ((in 15 reviews)); "Good work/life balance" ((in 13 reviews))

What are the cons of working at One Call according to real employee reviews?

"Low Pay (Took me YEARS to earn the same pay I earned at my previous (similar) Customer Service Job in Maryland!)" ((in 58 reviews)); "Constant changing of position due to poor management." ((in 50 reviews)); "Managers don't do any work but are able to tell you that you should be able to meet this and that KPI." ((in 18 reviews)); "Additional training was put down in my coaching notes, and I never got it." ((in 17 reviews)); "Many in upper management scrambling to be on top at any cost." ((in 15 reviews))

What are employees saying about One Call layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about One Call layoffs and their outlook for job security at One Call in 2026.

What are the top reviewed One Call locations?

Jacksonville , Parsippany , Springfield , West Hills , Tampa , Titusville , Dallas , Pittsburgh , Alpharetta , Jersey City , New York , Los Angeles , Florida City , Columbus , Philadelphia , Boston , Fairfield , Morristown , Idaho Falls , Cairo , Phoenix , Wayne , Tulsa , Albuquerque , Fayetteville , Jacksonville , Burleson , Flower Mound , El Paso , Houston

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One Call

One Call reviews

3.0

40% would recommend to a friend

(715 total reviews)

Nick Mendez

40% approve of CEO

40% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.1

Culture & values

3.0

Career opportunities

2.8

Compensation and benefits

2.6

Senior management

One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

715 reviews

5.0

Jan 4, 2022

great place to work

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

benefits, pay, meaningful work, hours, career opportunities

Cons

can be stressful, staffing issues,

1.0

Dec 14, 2021

Oblivious Senior Leadership

Registered nurse, bsn

Recommend

CEO approval

Business Outlook

Pros

Great direct leadership. I was fortunate to have really great support from direct leadership, but their hands were tied.

Cons

The Senior Leadership at this company is so far removed from the day to day process that it is a constant game of ring around the rosey about how to fix things for the associates that are performing the work daily. They don't walk the walk and they don't fix anything. The issues remain year after year.

4.0

Dec 13, 2021

Ok

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible fast paced room for upgrade

Cons

A lot of work to do in one day

Viewing 244 - 246 of 715 Reviews

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Jobs at One Call

Senior Director Information Technology

Principal Product Manager

Principal Product Manager

Principal Product Manager

One Call reviews FAQs

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One Call

One Call reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

great place to work

Oblivious Senior Leadership

Ok

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