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      One Call

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      One Call reviews

      3.0

      40% would recommend to a friend

      (715 total reviews)
      avatar

      Nick Mendez

      40% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      715 reviews
      3.0
      Oct 5, 2021

      It is a Great Start

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Benefits Weekends Off Pay

      Cons

      There is a lot to learn so if you are not a hustler then this is not the place for you

      4.0
      Oct 2, 2021

      Great entry level job

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and generous PTO very lenient attendance policy for entry level employees

      Cons

      Annual pay increases and bonus payouts are minimal and difficult to advance your career. Also no job security for manager level and above the turn over is high from top to bottom

      2.0
      Sep 30, 2021

      Needlessly stressful, overly and increasingly complicated for no reward.

      Care coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work should be simple, but it is not due to the company claiming they want efficient scheduling of patients for care. They do not. They want increasingly complex, stymied service to keep those cases running long,, repeated loops in their system to justify call dollars. They want step by step by step juggling, bouncing patients, medical staff, finger pointing with providers and referring medical staff, endlessly. It's tiring to struggle to meet their demands of ever moving goal posts driven by monotonous and unhelpful, hands off management. You will struggle for every dollar you earn, unless you socialize just right with the upper management. Who has time for that. Besides singles in between classes? Management has the maturity of high school cliques.

      Cons

      Unclear goals, unfairly applied standards, hypocritical and uncaring management, ever changing goals will assure you only male a meager living you must thrash your work station to mete out on the daily. If you're not pretty, you don't move up. I know great people who regularly scored in the top 3 daily for more than 2 years and got NO chance for promotion, not even considered. Higher executive management and c - level executives talk a lot about how caring they are, but believe me, anything they give comes with later jilting you out of better rewards, benefits or even unemployment during the pandemic. They are still just a call center, with a call center mindset, through and through.

      Viewing 262 - 264 of 715 Reviews
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      ReviewsOne Call reviews

      Glassdoor has 768 One Call reviews submitted anonymously by One Call employees. Read employee reviews and ratings on Glassdoor to decide if One Call is right for you.