Not an ideal spot for entry level techs.
Pros
Pay is decent, good team, decent culture overall.
Cons
Extremely Poor management. The company grew way too fast and they've had issues scaling for years now. 5k users for about an 11 man team. When I got there we only had 8 members on the service desk. If anything goes wrong with the users, you will take the blame regardless of any other obligations or responsibilities you mayve had at the time. Management will not stick up for you. Frankly, the entire IT department is toxic and not worth wasting your time with. I worked here for a year before I had a few disputes with management before I was let go. Within 6 days I found another job that pays more and seems to value a good company culture. Expect a ton of work everyday with no downtime. Don't expect any realistic growth opportunities either... As we've had great techs who've been there for 2+ years and haven't been considered for a promotion at all. I pray that the new CIO and VP turn things around because I came to know the team as a band of brothers in a way... And I know many of us have struggled long enough working for this company... And I wish them and any future candidates nothing but the best.