OneMain Financial reviews

3.0

43% would recommend to a friend

(2,526 total reviews)

Doug Shulman

51% approve of CEO

47% positive business outlook

OneMain Financial has an employee rating of 3.0 out of 5 stars, based on 2,526 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneMain Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Oct 2, 2016

Scary

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The amount of time off you were given to work with as a new employee was amazing.

Cons

Where do I begin??? As stated above, the amount of time off you were given off was just crazy, the catch though was, if you took it, you couldnt collect and couldnt bonus. The leadership there was like a little club. If your in the club, you could do whatever you wanted, if not ?? Look out. Management was not very helpful either. I had a situation where I needed a manager. The only one I found advised me that they were at lunch and couldnt assist me. In over 30 years in the business (25 as a manager) I've NEVER heard a response like that. There is a strict cell phone policy, which I understand and agree with, however dont deliver that message to your group as your cell phone is going off with text after text and excusing yourself from the reprimand to answer those texts. Also, the leadership at OneMain seems to think the workplace is some sort of dating service and will show you pictures of your female peers in compromising positions. This isnt a call center, it's a joke. As they take advantage of their customers that have little to no income, find themselves in desperate situations, and have no business taking a loan with 40% interest, they also do that with the people they hire. Desperate out of job people who are under qualified. They know like they do with their customers, they can write off their employees as well. Sad but true

2.0
Sep 22, 2016
Recommend
CEO approval
Business Outlook

Pros

The people are great. Pay is above average. The office atmosphere is usually upbeat. The hours are ok. Overall the office is enjoyable. Most managers are very understanding about taking days off.

Cons

Crazy goals. They are always changing things. You do well one month, not so well the next month and they have you wondering if you still have a job. If you don't reach your goal, be it daily or weekly you are punished by having to work late (7pm) or even come in Saturdays to make collection calls. Being new is a huge disadvantage. The older workers have most of the good businesses set up already and most long term customers only want to talk to them. Then management looks at you and asks why you can't produce loans!

1.0
Sep 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Learning how to read credit and had great co workers

Cons

Outrageous goals, not enough time to complete given tasks, changed hours to less than 40, require you to HARASS customers in a daily basis, everything is about Springleaf employees since they combined companies, gave no reasons for lay offs of 100 onemain people.

Viewing 472 - 474 of 2,526 Reviews

Glassdoor has 2,652 OneMain Financial reviews submitted anonymously by OneMain Financial employees. Read employee reviews and ratings on Glassdoor to decide if OneMain Financial is right for you.