OneMain Financial reviews

Poor management, AWFUL training...illegal work standards, illegal questions asked, treated poorly by DM, only make 15 an hour, you will work Thursday nights late and Saturdays. You will work hard for no extra money. Bonuses cut down recently. Bonuses cut down by delinquency due to branch manager. Also, branch manager would go to Starbucks and Kroger and gas station on work hours. Never got caught and never trained employees correctly. If you work here and ask questions, it will be frowned upon. The manager does not like to answer questions (as it interrupts texting)... Basically, management would text all of the shift and leave the work to the employees.

I knew 2 weeks in that I had made a mistake accepting this job offer. OneMain is a mess of a company in which sexism and favoritism runs rampant, something that branch-level employees of both genders will attest to. The company takes pride in their "diversity" and their "management training program" for branch members, and backs those claims by filling that program with white men who, more often than not, are relatives or acquaintances of someone higher up in the company. Interesting how that works. Sales goals are constantly made harder and harder to achieve, accompanied by an ever-lurking feeling of anxiety and stress as your job is consistently threatened each month by management. Commission checks are directly affected by the number of delinquent accounts in your branch, so even if sales goals are achieved you will lose up to 75% of that bonus if customers are not making payments on their loans. Don't worry though! Someone who is making 6-figures will hold a conference call to explain to you why you should be ok with losing money, all while none of their pay is being docked. Speaking of delinquent customers, each branch member is given a list of delinquent customers and is expected to call each of these customers (anywhere up to 50 of them) 5 to 7 times A DAY until they answer. OneMain claims to care about work-life balance for branch employees but continues to add more days that employees are expected to work late and more Saturdays that they're expected to spend away from their families. To top it all off, the computer system manages to go down almost weekly. This is not a company that you want to work for. In the words of Admiral Ackbar, "it's a trap!"