OneMain Financial reviews

3.0

42% would recommend to a friend

(2,525 total reviews)

Doug Shulman

51% approve of CEO

46% positive business outlook

OneMain Financial has an employee rating of 3.0 out of 5 stars, based on 2,525 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneMain Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
1.0
May 25, 2023

I would say no.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are great. Some really solid employees.

Cons

Management is horrible and has no idea how to run a team or district. Definitely is a good old boys club. If you are not part of the yes man click or good old boy club this is not the job for you. Bullying happened, employees were threated, vacations cancelled. .If you call out sick be prepared to be judge and asked all about why. Plus they will tell everyone why your out including medical personal information. The worst experience I have ever had at a job. The pay is not that great either, underpaid for what you have to do were employees are fudging apps to get them founded. It's sad. This could be a really good company if they cared more about the employees and HR did their job. Turn over is so bad. No one stays a year. Management will yell, curse, talk badly about customers and employees in front of everyone. Doesn't matter if customers are in office. Everyone can do whatever they want. It's actually disgusting on how unprofessional this company is.

avatar
OneMain Financial Response
3y
Your experience does not reflect the culture we strive to provide and maintain, and we are truly sorry we did not meet your expectations. Our goal is to create a positive work environment where all employees are treated fairly, equally and are heard. We encourage and thoughtfully consider all team member feedback. Would you please email us at hrsocialmedia@omf.com with your full name and some additional detail regarding your personal experience so that we may learn more about your concerns? - ck
1.0
Sep 20, 2022

Toxic Environment

Recommend
CEO approval
Business Outlook

Pros

Paid vacation Paid holidays Diversity between days

Cons

This may only be my district, however I feel the need to warn future employees about my experience here, and do want to say I have been with the company over 5 years and it had not always been this way. I have been called on my cell phone on days off and yelled at. I have been pushed not to take time off for FMLA for my 3 year old daughter's surgery I was told I would be written up if I took my 3 year old to her first day of pre k3 and was 45 mins late as a salaried employee that regularly works 47+ hours per week with no break. When I reported a problem with why an employee was leaving, was retaliated against. Feel like I can not report anything for fear of retaliation. They have "anonymous" surveys each year for employee relations, however they allow district managers to see them and break them down by branch. Was told we were changing hours "to empower yourself to run your own branch", and promptly told you must work these hours.

2.0
Jan 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Great small office environment, stability.

Cons

Refuses to grow with the times for employees. We have continued to work in the office despite covid. No raise since 2016. Medical insurance costs increase yearly. No way to get promoted unless you have your life insurance license (even though we are a loan company not a life insurance company). Sales goals continue to go up every year making it increasingly hard to hit target so you can get a small bonus. Delinquency targets are hard to hit with no tools to help customers other than a deferment for which they have to pay half of payment for. They don’t want anyone working from home even though we close majority of loans online now. Work life balance is awful. I’ve been here over 10 years now and decided it’s now time to pursue other companies that are more conducive to work life balance needed with good raises given yearly and affordable health insurance.

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OneMain Financial Response
4y
We remain committed to serving our customers. Throughout COVID we adjusted our business process to better serve our customers while prioritizing the safety and health of our team members. For example, we now provide the opportunity for our customers to close on their loans digitally and monitor their account via our mobile app. We also instituted safety measures for in-person branch visits. Additionally, we monitor our sales goals and have adjusted as needed. We encourage you to have an open conversation regarding any concerns with their managers or HR Business Partner. You can also share details at hrsocialmedia@omf.com -AS
Viewing 67 - 69 of 2,525 Reviews

Glassdoor has 2,650 OneMain Financial reviews submitted anonymously by OneMain Financial employees. Read employee reviews and ratings on Glassdoor to decide if OneMain Financial is right for you.