OneMain Financial reviews

3.0

43% would recommend to a friend

(2,524 total reviews)

Doug Shulman

52% approve of CEO

47% positive business outlook

OneMain Financial has an employee rating of 3.0 out of 5 stars, based on 2,524 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneMain Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
May 18, 2020
Recommend
CEO approval
Business Outlook

Pros

*Great work-life balance *Decent pay *Amazing PTO plan *Great office atmosphere *Active and involved branch managers *Decent bonus/ commission potential *Company did handle covid exposure concerns extremely well

Cons

* Upper management seem to never be satisfied with your work and can over micromanage even when you've proved your numbers months in a row. * Sometimes the company seems to get lost in its own reports while trying to find the true value of employees. Is someone who booked 8 20k secured loans better or someone who booked 30 3k unsecured loans better? Is someone who made 70 calls better or is someone who made 30 but collected on the majority of accounts in question? * Internal transferring is an inefficient pain * Goals can sometimes be unrealistic or disproportionately favorable to certain branches within a district *Company beats you over the head simultaneously with "Customer Choice" Insurance options while they also all but threaten your job for insurance sales #s

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OneMain Financial Response
6y
We appreciate and read through all of our reviews, both positive and constructive. Our branch team members have sales goals throughout the month and are rewarded for meeting these goals through our Variable Incentive Program (VIP). We encourage you to provide feedback to your direct manager or hrsocialmedia@omf.com. - OMF
3.0
Apr 8, 2020

Covid19

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Thankful to still be employed.

Cons

We are listed as an essential business but have been working for 2 weeks to set up remote access just to be still in the office now the Mayor has made this mask ruling a thing and for an 8 hour work day I’m supposed to wear a mask and attempt to have full ear conversations with customers, the amount of work that’s put in during this time is unbelievable. I’m to the point where I literally dread getting up and going in. Not to mention the risk of exposure from co-workers that could be carriers without knowing due to each individuals personal life it’s just so much uncertainty and unsettling really.

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OneMain Financial Response
6y
We appreciate your feedback. We are focused on the wellbeing of our team members, while also serving customers by providing loans in communities where we do business. Your commitment during this time is appreciated and we encourage you to contact us at hrsocialmedia@omf.com with your contact information so we can learn more about your experience. - OMF
1.0
Mar 25, 2020
Recommend
CEO approval
Business Outlook

Pros

You can gain experience in the finance field and learn new systems with the ever changing technology. Great benefits and PTO if Approved!! That’s it!

Cons

Horrible management. Prejudice. Sexist. Racist. If you don’t like to kiss butts then you might as well not apply or quit. Worthless HR system. Might as well not have policies/code of conduct. You can be a top performer your entire career and get NO WHERE because 1 person doesn’t like you or envies your success. Management can continuously disrespect you and treat you like crap but you can’t respond once in a negative manner or you get written up. Tenured employees are praised for their time with the company even when they can’t perform their daily job functions like properly collecting a delinquent account and rarely hit their targets. Individual bonuses rely on the branch delinquency so it is taken away when these said employees are repeatedly praised for showing up every day and not doing their job. Fellow employees can cuss you out and call you names and claim your racist but complaining to HR gets you in trouble instead of protected. They will promote who they like and not who deserves the position. Customers are not happy with the structure lately and you can’t be honest with them or your job is in jeopardy. Too much drama and lack of integrity by those who just show up versus those who double and triple their numbers. No respect for the CEO or Chief of HR. They are all a joke! Had to file FMLA to go to my daughters doctors appointment, btw she’s not old enough to drive. The list is too long. They don’t care about you they only care about that payroll deposit every two weeks

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OneMain Financial Response
6y
Thank you for leaving your comments. We strive to provide a positive work environment where our employees are valued for the skills and expertise they bring to the table. We regret the negative experience you have detailed. -AS
Viewing 127 - 129 of 2,524 Reviews

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