OneMain Financial reviews

3.0

43% would recommend to a friend

(2,524 total reviews)

Doug Shulman

52% approve of CEO

47% positive business outlook

OneMain Financial has an employee rating of 3.0 out of 5 stars, based on 2,524 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneMain Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Nov 9, 2017

Collector

Recommend
CEO approval
Business Outlook

Pros

Great benefits, vacation after 30 days.

Cons

Bonus structure changes monthly. Be prepared to have delayed for 1-2 months for the actual payout. Management will find a mistake on a call out of hundreds to have a reason to not give you a payout. Leadership will team up against you when you dispute or challenge issues within the call center. Compensation could be more for the area.

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OneMain Financial Response
8y
Thank you for your feedback. We’re glad to hear that you liked our benefit options. Advancement opportunities are key to the overall development of OneMain Team Members and we strive to provide as many as possible. We encourage team members to discuss advancement opportunities and how to develop your individual skill set with their managers. Please feel free to share any further concerns with hrsocialmedia@onemainfinancial.com. - M.S.
1.0
Nov 6, 2017

Can’t wait to get out

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay and the time off you get

Cons

Ever since they became one company the goals and expectations are crazy. From DMs up they have no clue what we deal with in branches on a daily basis and they love to belittle you and tell you how crappy you are doing

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OneMain Financial Response
8y
We appreciate your feedback, and we're happy to see your comment regarding pay and time off. We strive to provide a positive work experience for all our team members, and we solicit feedback as we continually look to improve. We encourage our team members to discuss concerns with their managers or HR Business partners regarding specific concerns. - M.S.
1.0
Oct 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Set schedule, some Saturday’s-few hours at most. Vacation/personal days/sick days. 401k, family life & health insurance, retirement & stock options.

Cons

Ethics violators, hostile work environment, no room for growth(even though you are hired in as a mgr in training & promised a branch mgr position-within 6 months), daily threats of being written up, mgr screams at employees constantly, won’t promote from within-heavy favoritism, extreme gossip within co & branches, not paid for work done outside of branch(paid work event). Do not ever contact ethics hotline or hr to voice your concerns, they go straight to the individuals who are the issue & discuss you directly with them. DM’s can’t be trusted either, they joke constantly about other employees & do as much gossiping as the branch mgr’s do. BM’s discuss raises, write-ups & other private matters regarding employees with co-workers, customers & family in front of the employee. BM’s talk openly about personal & intimate issues that should not be discussed in an office. Threats from DM’s with a list of current & former employees that they have destroyed their careers or can destroy them at any point & time, if we don’t do things their way(this is not the co way they are threatening you with). Not allowed to apply for any openings within the co-your bm will tell you the position is already promised to another employee & don’t even waste your time applying, more favoritism! Mgr wants to have meetings before start of business day couple of times a week, but they want you to buy breakfast & them not use a company credit card, since they’ve already used it for personal items, they want you to wait 2 weeks to get reimbursed for the money you spent for a $40 breakfast twice a week! Don’t get paid for travel time or bank runs. BM’s falsify customers bank statements so income on applications stays within budget for approval on loans! BM’s curse customers & hang up on them constantly, they threaten to repo their vehicles if they don’t like the customers & the customer is having financial difficulties due to not qualifying for the loan to begin with. If a friend or family member of the BM is having financial difficulties,they will work up a solution to help them out even when they aren’t eligible for the loan or assistance! This company doesn’t care what the DM’s & BM’s are up to & the nightmare it has created for current employees & customers within the branch! Best thing I have ever done regarding my career was to resign when I did, I couldn’t take the daily mental & psychological abuse anymore. Didn’t pay me my last two weeks either!

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OneMain Financial Response
8y
We're sorry you feel this way, and we take this matter seriously. The Customer Commitment and Borrower's Bill of Rights establish a guiding compass for our interactions with our customers. We're committed to responsible lending. If you believe this has not been followed, please email hrsocialmedia@onemainfinancial.com. Thank you - M.S.
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Glassdoor has 2,650 OneMain Financial reviews submitted anonymously by OneMain Financial employees. Read employee reviews and ratings on Glassdoor to decide if OneMain Financial is right for you.