After it became One Main, it was very noticeable that Citi was ready to write the company off and get rid of ASAP.
All training is OLM, on line manual. A large majority of the existing managers don't even keep up with the new rules and regulations.
Went from being a part of the community, to simply "how to make a buck".
I can't remember how many times I was told not to do a loan less than $1500, because it wasn't worth it to the company. I wasn't even allowed to take an application if it was only for $500.Even tho sometimes that is all the customer could afford to pay back.
That is why the collections are so out of hand.
I actually had to plan my wedding away from weekends and month end!!!
Even though I was consistently getting great evaluationsite, no raise in 6 years because I topped out of my pay area too soon.