Get Ready to get Stressed up to your breaking point
Pros
Schedule, benefits, weekends off, interaction with people, good team if you are lucky. Good health benefits with Citi.
Cons
They drive you crazy with monthly goals. Management likes to micromanage, to the point that gets ridiculous. You are expected in one 8 hr day to do the following: "Solicit 20+ more people, call all your collections list (sometimes you have a 100 combine), this collections list you have to call at least 6 times, close at least 5 loans, do administrative work and sell the "optional" products. Optional products for the customer but are mandatory for us to sell and push it. If not, you can never meet your monthly goals and you will get a warning. Its very stressing, its not rewarding at all, you feel like a minion. Lack of training: expect to learn everything by yourself and by try and error. Is the worst Citi branch ever. They promise you overtime but they dont want to pay it. They expect for you to come later or leave early. Its so stressing that your coworkers start turning against each other because everybody wants to meet their numbers, all the sudden teamwork has disappear and it looks like its every man by themselves. Its like a daily battle. I cant wait to get out.